About the position
Join Ava Labs, a world-class blockchain development team, and be part of redefining the way people build permissionless networks on one open, programmable blockchain platform. As the Director of IT, you will lead a growing team to optimize IT systems for security, manage hardware distribution, and support remote-first employees across multiple time zones. With a focus on high security needs, you will propose strategic IT initiatives and work towards ISO 27001 certification. If you have a passion for crypto/web3 and a strong track record in enterprise IT leadership, apply today to drive the future of the industry.
Responsibilities
- Lead a growing team of IT systems engineers to support remote-first employees across multiple time zones
- Optimize all IT systems for security and report to the CISO
- Manage SSO, MDM, EDR, and CASB infrastructure
- Handle hardware distribution and refresh
- Lead employee help desk ticket workflow
- Define process SLAs and meet those SLAs in collaboration with the CISO
- Support ISO 27001 certification effort and work with auditors as necessary
- Propose strategic IT initiatives that align with business and security needs
- Have 7-10+ years of experience as an enterprise IT leader in a 500-1000+ employee environment
- Have a minimum of 3+ years of experience in a start-up environment
- Have a strong track record in a Mac-first environment
- Be familiar with Okta, Jamf, Slack administration, and AWS
- Have experience with BYOD phone management and provisioning work-issued mobile devices
- Have a security mindset and report to the Security team
- Build strong relationships with key individuals or organizations
- Work on-site for 2 days per week
- Have a passion for crypto/web3 and stay updated with the latest news and developments
- Pay thorough attention to detail and possess strong organizational skills
- Work comfortably with low oversight and be proactive.
Requirements
- Bachelor's degree (optional)
- 7-10+ years of experience as an enterprise IT leader in a 500-1000+ employee environment
- Minimum 3+ years in a start-up environment
- Strong track record in a Mac-first environment (no Windows or Active Directory)
- Deep familiarity with Okta and Jamf
- Experience as a Slack admin, preferably with Slack Grid
- Familiarity with AWS strongly desired
- Familiarity with a SIEM (Security Information and Event Management) would be a nice-to-have
- Track record of success in a cloud-first, cloud-native environment
- Experience with ending BYOD phones and provisioning work-issued mobile devices
- Security mindset, with the IT team reporting to Security
- Ability to build strong relationships with key people or organizations
- Ability to work on-site 2 days per week
- Passion for crypto/web3 and eagerness to consume latest news and developments
- Thorough attention to detail and strong organizational skills
- Comfortable working with low oversight and being proactive
Benefits
- Deep familiarity with Okta and Jamf
- Experience as a Slack admin, preferably with Slack Grid
- Familiarity with AWS strongly desired
- Familiarity with a SIEM would be a nice to have
- Track record of success in a cloud-first, cloud-native environment
- Experience ending BYOD phones and provisioning work-issued mobile devices across the enterprise
- Security mindset–at Ava Labs, the IT team reports to Security
- Ability to build strong relationships with key people or organizations
- Ability to work on-site, 2 days per week
- Passion for crypto/web3 and eagerness to consume latest news and developments
- Thorough attention to detail and strong organizational skills
- Comfortable working with low oversight, being proactive and anticipating future needs
- Salary Range: $166,200 to $197,400 (not a guarantee, final offer may vary based on factors including experience and location)
- Opportunity to join an early stage Web3 company
- Global, world-class team of experts in various fields
- Offices in New York City and Miami
- Early-stage funding from reputable investors
- Equal Opportunity Employer with a commitment to diversity in the workplace