Director, Client Partner

We are seeking an experienced consultative sales professional to grow new business within assigned accounts. The ideal candidate will have a strong sales track record and at least 8 years of professional experience in enterprise selling or consulting in the pharmaceutical and healthcare industry with evidence of career progression. The role involves developing and delivering insightful, value-added strategies and solutions that address complex client issues, creating and elevating new business opportunities, and actively prospecting within specified potential new and/or existing Customers/Accounts. The successful candidate will cultivate strong, long-term relationships with key decision-makers within accounts and work with cross-functional support teams to prepare and lead client interactions and sales presentations.

• Develop and deliver insightful, value-added strategies and solutions that address complex client issues.
• Create and elevate new business opportunities through the identification of value-added follow-on work and identify new revenue opportunities with existing and new client organizations.
• Actively prospect within specified potential new and/or existing Customers/Accounts.
• Cultivate strong, long-term relationships with key decision-makers within accounts and develop deep knowledge of the customer organization.
• Work with cross-functional support teams to prepare and lead client interactions and sales presentations. Educate team participants in customer culture, operational needs/methods and techniques needed to close the sale.
• Manage and assist in the preparation of RFI/RFP responses.
• Utilize SFDC and other tools to maintain business development and sales activities and track progress.
• Support sales by attending trade shows and industry conferences.
• Client Relationship Management - principal owner of client engagements to the medical affairs, real-world evidence, brand and commercial functions, and clinical development.
• Build and integrate on an annual account plan for key clients to drive internal alignment and revenue growth.

• Develop and deliver insightful, value-added strategies and solutions that address complex client issues.
• Create and elevate new business opportunities through the identification of value-added follow-on work and identify new revenue opportunities with existing and new client organizations.
• Actively prospect within specified potential new and/or existing Customers/Accounts.
• Cultivate strong, long-term relationships with key decision-makers within accounts and develop deep knowledge of the customer organization.
• Work with cross-functional support teams to prepare and lead client interactions and sales presentations. Educate team participants in customer culture, operational needs/methods and techniques needed to close the sale.
• Manage and assist in the preparation of RFI/RFP responses.
• Utilize SFDC and other tools to maintain business development and sales activities and track progress.
• Support sales by attending trade shows and industry conferences.
• Client Relationship Management - principal owner of client engagements to the medical affairs, real-world evidence, brand and commercial functions, and clinical development.
• Build and integrate on an annual account plan for key clients to drive internal alignment and revenue growth.
• Senior Level Solution Selling - Proven ability to build relationships, identify client pain points, and develop custom solutions at the CEO/CMO/SVP level (ideally providing comprehensive and authoritative knowledge in RWE/brand/commercial services solutions demonstrated through speaking, writing, and general eminence).
• Communications/Executive Presence - Expresses ideas in a clear and concise manner; tailors message to target audience with the gravitas to build relationships to sell software and services.
• Industry Trends - Maintains a constant focus on industry, client and competitive trends in the life sciences industry. Applies this knowledge to both active client engagements and business/client development activities.
• Cooperative Teamwork - Builds supportive relationships within a team, based on trust and respect. Requires listening to others, adapting to different work styles and focuses on shared goals. Willing to challenge others and accepts challenges as a way of getting the best results for the team.
• Customer Focus - Develops strong, lasting relationships with clients. Possesses desire to understand and satisfy customers’ needs and exceed expectations whenever possible.
• Decision-Making - Makes clear and appropriate decisions. Performs with incomplete or ambiguous information, and while under time pressure. Resilience in making unpopular decisions when necessary and taking responsibility for outcomes and impacts of those decisions.
• Influencing - Balances the need to shape outcomes in short term while maintaining successful long-term relationships. Knows how to motivate and inspire to achieve a common goal and demonstrates key strategic negotiation tactics. Uses personal and professional contacts to influence people across teams or organizations.
• Innovation - Turns creative ideas into original solutions. Produces new or different approaches in current situations and enables creativity in others. Involved in generating ideas and seeing them through to implementation.
• Strategic Vision - Creates a clear view of the future of the business. Considers the long-term goals of the organization and defines the strategy to achieve this. Takes into account the current environment in which the business operates and anticipates future changes or challenges for the organization.
• Bachelor's degree (minimum) or equivalent.
• A strong sales track record.
• At least 8 years professional experience in enterprise selling or consulting in the pharmaceutical and healthcare industry with evidence of career progression.
• Demonstrable experience in and commitment to the life sciences and/or healthcare industries.
• A willingness and ability to travel to client locations.