Customer Service Representative

UPS • San Diego, CA

390d • $35,360 - $35,360 • Onsite

About The Position

The Customer Service Representative at The UPS Store in San Diego, CA, is responsible for providing exceptional customer service in a retail environment. This role involves processing and shipping packages, assisting with copy and print services, and sorting mail. The ideal candidate will be confident, able to multitask, and engage with customers in a friendly and professional manner. Both part-time and full-time positions are available immediately, and candidates must be willing to work weekends and holidays.

Requirements

• High school diploma or equivalent
• 1 year of customer service experience (preferred)
• Ability to pass a criminal background check

Nice To Haves

• Prior retail or food service experience

Responsibilities

• Answer incoming customer inquiries
• Collaborate with management teams to stay updated on new products, services, and policies
• Record customer information within our customer service database
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company's customer service policies
• Perform other duties as requested

Benefits

• Flexible schedule

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Couriers and Messengers
• Education Level: High school or GED