Customer Service Ops Analyst
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About The Position
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries. Global Business Services (GBS) within the Abbott Rapid Diagnostics Division has a global accountability to deliver an exceptional customer experience and create business value through compliance, standardization, and data analytics. GBS fosters a collaborative, team-focused and winning environment where employees are accountable and encouraged to develop themselves. The Customer Service Ops Analyst is responsible for data gathering, visualization, process modeling and financial analysis actions that ensure the Customer Service Ops team's business needs are met in coordination with Commercial business objectives.
