Customer Care Associate - Dispatching - (25-CC-600012-079)
DC Water and Sewer Authority•Washington, DC
322d
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About The Position
The Customer Care Associate (dispatching) responds to inquiries received via the 24-hour Emergency Command Center. Applies analytical and evaluative methods and techniques to provide sufficient information to resolve substantive issues and problems. Compiles, reconciles, and correlates data from a variety of sources. Coordinates field crew activities for Customer Services, Water Services, and Sewer Services in response to calls received from the general public.
