Collection Specialist

The Chefs Warehouse • Dallas, TX

255d

About The Position

Under general direction of the Corporate Credit Manager, the Credit & Collections AR Specialist calls for maintaining accounts receivable records and resolving credit issues. The position involves monitoring Accounts Receivable aging, contacting past due customers, resolving billing and customer credit issues, negotiating payment plans, maintaining customer profiles, and assisting with special projects as required.

Requirements

• Associates degree in accounting or comparable work experience.
• 2 years of experience in accounts receivable, preferably in the food industry.
• Canopy/Aspen ERP systems experience preferred.
• Organized and detailed.
• Ability to multitask.

Responsibilities

• Monitors Accounts Receivable aging and identifies past due accounts.
• Contacts past due customers via phone and email daily.
• Resolves Billing and Customer Credit issues.
• Negotiates payment plans as needed.
• Maintains customer profiles and ensures accurate information received from sales team and forwarded to corporate for entry into the database.
• Obtains and emails requested POD's and customer Credit Memo(s).
• Research and processes customer claims of invoice payment.
• Research and processes charge backs, returns, and NSF items.
• Answers AR phone/email inquiries and follows up.
• Provides guidance to the cash applications team for proper application of customer payment(s).
• Assists with special projects as required.
• Provides weekly reporting to Corporate Credit Manager.
• Performs other job-related duties as assigned.

Benefits

• Paid Vacations, Paid Holidays
• Health, Dental and Medical Benefits
• Weekly pay
• Life Insurance
• 5% above cost for our high-quality food products
• Employee discounts for travel and events
• 401k
• Employee Stock Purchase Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Nondurable Goods
• Education Level: Associate degree