Content Operations Specialist
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About The Position
Nintendo of America Inc. is seeking a candidate to work with project teams to update and optimize content management systems. The role involves coordinating, developing, and maintaining content delivery workflows across cross-functional teams, ensuring timely delivery and updates that align with editorial calendars, marketing campaigns, and service support needs. The candidate will establish, oversee, and analyze content production workflow processes and priorities, lead the planning, implementation, and execution of content projects, and drive continuous process improvement to optimize systems and increase productivity. Additionally, the role includes identifying, leading, and collaborating with stakeholders to implement workflow governance and enable scalable content operations across multiple channels and teams. The candidate will support initiatives such as marketing promotions, service announcements, knowledge base updates, and other content campaigns, analyze content performance data to identify opportunities for improvement, and lead operational coordination across internal departments. Proofreading copy, verifying content specifications, and supporting quality control for digital content across platforms are also key responsibilities.
