Compliance Oversight Manager Retail Card Service

TD Bank

306d • $86,840 - $139,360

About The Position

The Compliance Oversight Manager - Retail Card Service provides second line oversight and support related to consumer protection laws, rules and regulations largely focused on regulatory compliance support of TD's consumer credit card business lines. Primary responsibilities for this role include issue management, regulatory change management oversight, complaints, risk assessments, project/initiatives, regulatory mapping, and monitoring activities. The ideal candidate will have a strong understanding of the ABC regulations (Reg. Z, V/FCRA, B, E, P, CAN-SPAM, SCRA, MLA, etc.), ability to assess regulatory risks associated with business line processes, proficient in building and maintaining relationships, and can work independently or in a team environment. The role requires managing day-to-day operations while also helping design and implement a forward-thinking compliance program for the future.

Requirements

• Undergraduate degree or equivalent work experience.
• 7+ years of experience in compliance or related field.
• Strong understanding of consumer card regulations and ABC regulations.
• Ability to assess regulatory risks associated with business line processes.
• Strong critical thinking skills and ability to multitask.
• Experience in second-line of defense oversight and challenge.

Nice To Haves

• Prior experience working with consumer cards and/or servicing.
• Prior regulatory compliance background.
• Ability to work independently as well as collaboratively with partners and leadership.

Responsibilities

• Manage day-to-day operations of compliance oversight for consumer credit card business lines.
• Oversee issue management and regulatory change management.
• Handle complaints and conduct risk assessments.
• Lead projects and initiatives related to compliance.
• Perform regulatory mapping and monitoring activities.
• Provide guidance and support to analysts on compliance matters.
• Conduct independent compliance reviews of regulatory requirements.
• Advise the business on new and changed compliance regulatory and/or policy changes.
• Prepare summaries, presentations, and documentation to report on compliance status.

Benefits

• Base salary and variable compensation/incentive awards.
• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off including Vacation PTO, Flex PTO, and Holiday PTO.
• Banking benefits and discounts.
• Career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree