Community Sales Manager (Onsite Sales Agent)

Ashton Woods • Clayton, NC

279d

About The Position

Ashton Woods is more than just a home builder. From the sale of our first home in 1989 to recently being named Builder of the Year by Builder Magazine, our focus has always been on blazing new trails and pushing the boundaries of what is possible in homebuilding. Ashton Woods, the #1 private home builder in the United States, markets its homes through its two award-winning brands, Ashton Woods and Starlight Homes. The Ashton Woods brand is known for designing thoughtfully curated, inspired homes for people who love design. The Starlight Homes brand builds homes specifically for the first-time homebuyer, offering affordable homes with well-executed designs and quality finishes for buyers looking to make the dream of home ownership a reality. The company's commitment to innovation and continually evolving to meet the needs of the market is a key reason we are one of the most celebrated homebuilders in the nation, winning hundreds of national and local industry awards in product and community design, architecture, merchandising, sales, marketing, and customer service. We believe that what we accomplish together is greater than what we deliver individually. Our team members have inspired the shared values we embrace in all decisions and actions: Unwavering Integrity, Trail Blazing, Bold Action, Collective Compassion, and Unconditional Respect.

Requirements

• Four (4) year degree preferred in Sales or Marketing from an accredited college or university
• High School graduation or equivalency required
• Valid driver's license and insurance required for business travel
• Valid and active real estate license required
• 1 - 5 years of sales experience required
• Must be able to work weekends

Nice To Haves

• Fluency in written and spoken Spanish
• Knowledge of sales processes and procedures
• Ability to adapt in a changing workplace

Responsibilities

• Achieve and exceed company established sales goals
• Understand and effectively communicate all product offerings, building process, financing plans, and mortgage process to guide prospects/buyers
• Prepare various reports accurately including competition reports, sales and traffic reports
• Stay up to date on community information such as schools, utilities, tax information, shopping, local employment centers, and recreation areas
• Participate in continuing education through seminars and training
• Understand and complete all AWH sales agreements and addendums accurately and timely
• Maintain communication with potential homebuyers, employees, and vendors
• Track and follow each homebuyer and service their needs throughout the sales process
• Staff site sales office and model homes during designated company hours
• Ensure the sales office and model homes are neat, clean, and well lit
• Walk sales office and model homes regularly and prepare a written punch list for the builder
• Ensure all collateral and supplies are well stocked and consistent with company specifications
• Place and monitor all on-site signage as needed
• Maintain and understand the Lead Management System and ensure it is accurate and up to date
• Develop, practice, and deliver a strong sales presentation to prospective buyers
• Complete registration cards for all prospects
• Evaluate all traffic for quality
• Conduct weekly scheduled builder meetings with written meeting minutes
• Complete all company paperwork in a timely and accurate manner
• Collect all required monies from homebuyers
• Maintain communication with Project Manager(s)
• Provide weekly updates to homebuyers during the construction of their home
• Address customer concerns promptly by involving appropriate parties
• Maintain communication with closing coordinators to expedite processes
• Communicate and visit Realtors to generate referral sales
• Maintain a customer satisfaction rating of 90% or above
• Maintain an acceptable cancellation rate
• Follow each buyer until they reach a home buying decision and prepare a lost sales report
• Attend all sales meetings and company functions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Construction of Buildings
• Education Level: Bachelor's degree