About the position
We are seeking a creative and proactive Community Manager to join our team at Runway. In this role, you will be responsible for managing and moderating our community channels, engaging with users and community members, and developing relationships with influencers and key community voices. Additionally, you will be the voice of Runway within our community channels and assist with community event coordination. Strong communication and organizational skills are required, along with an understanding of the creator ecosystem and experience in support or community management roles.
Responsibilities
- Manage and moderate Runway's community channels in Discord and Reddit and engage daily with community members to ensure a positive and safe environment
- Ideate and execute community engagement initiatives in digital community channels
- Assist with community event coordination and community event planning
- Develop and manage external relationships with key community members and influencers
- Amplify communications for key Runway launches/moments in community spaces
- Monitor industry trends and have a great pulse on the creator ecosystem
- Experience in support, social media, or community management roles
- Strong communication skills
- Strong organizational skills
- Understanding of creator ecosystem and industry players
- Understanding of Discord and Reddit moderation tools is a plus
Requirements
- Experience in support, social media, or community management roles
- Strong communication skills
- Strong organizational skills
- Understanding of creator ecosystem & industry players
- Understanding of Discord and Reddit moderation tools is a plus
Benefits
- Competitive salary range ($75,000-$110,000)
- Opportunity to work with a diverse and talented team
- Equal opportunity for success regardless of background
- Supportive and inclusive work environment
- Access to industry-leading investors and partners
- Opportunity to work with cutting-edge technology in computer graphics, web, and machine learning
- Chance to contribute to pushing the boundaries of creativity and content creation
- Opportunity to engage with and build relationships with influencers and key community members
- Positive and safe community environment
- Opportunity to ideate and execute community engagement initiatives
- Chance to contribute to community event coordination and planning
- Stay updated on industry trends and creator ecosystem
- Opportunity to work with popular community channels like Discord and Reddit
- Strong communication and organizational skills development
- Understanding of Discord and Reddit moderation tools (plus)
- Opportunity for growth and up-leveling within the company