Branch Manager

Stearns Financial Services

289d • $75,000 - $110,000

About The Position

At Stearns Bank, we're helping people, entrepreneurs, small businesses, and local communities nationwide reach their full financial potential. Sound like something you want to be a part of? If so, we're currently looking for a Community Bank Deposit Manager to join our team! This is an in-office position based out of our bank branch in Scottsdale, Arizona. Come see how we're doing business unusual and charting our own path to reimagine a more inclusive financial services and banking ecosystem for all.

Requirements

• Occasionally lift and/or move up to 10 lbs.
• Literacy in English.
• Ability to sit for extended periods of time, twist, bend, sit, walk use hands to twist, handle or feel objects, tools, or controls.
• Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Nice To Haves

• Associate Degree or 5 years banking experience preferred.
• Strong knowledge of products and services, planning, goal setting, project/time management and selling techniques.
• Knowledge Fiserv Premier core system preferred.
• Excellent business development and client relationship skills.
• Detail oriented with exceptional sales and analytical skills.
• Sales and service oriented teammate with excellent interpersonal skills.
• Highly motivated and grow with a team where you can make a big impact.
• Great listening skills and a problem-solver with a 'can-do' attitude.
• Strong digital literacy.
• Flexible.

Responsibilities

• Develop and implement individual referral, sales, and services goals for all branch staff.
• Assess and monitor accountability to ensure that team members meet their individual and collective responsibilities, goals, and expectations.
• Provide leadership, direction and assistance to tellers and universal bankers in daily operations.
• Coach and mentor to develop superior sales and services behaviors.
• Answer questions and solve problems.
• Authorize payment of checks over frontline staff limits.
• Assist with complex or questionable transactions.
• Plan for and implement changes as appropriate.
• Drive daily sales initiatives to promote outreach and deposit growth.
• Work with internal departments to create fliers, social media content, and demos that can be shared with current and prospective customers.
• Attend local civic and business events to represent Stearns Bank and build relationships.
• Supervise all teller operations and deposit account operations continually to ensure all policies and procedures are followed.
• Assist customers with service problems or requests and personally resolve problems.
• Lead the monitoring of customer activity for possible fraudulent intent.
• Review Kiting Report daily.
• File a SAE (Suspicious Activity Elevation) in accordance with requirements of the Bank Secrecy Act.
• Lead the monitoring of the daily overdraft report for employees and NSF activity.
• Supervise internal control functions such as dual control, cash limits, surprise cash audits.
• Monitor the ATM operation to ensure that it is serviced and balanced according to specifications.
• Responsible for security of vault monies.
• Schedule teller and deposit account operations work hours.
• Coordinate, control and maintain training for new and expert tellers.
• Conduct routine team meetings to promote bank unity and collaboration.
• Provide backup to branch staff and serve as a resource regarding deposit-related activities.
• Orients employees to department policies and procedures.
• Monitors the work performance of assigned personnel on a continual basis.
• Creates a working climate in which assigned personnel are motivated to develop their skills and abilities.
• Accept incoming phone calls related to general loan inquiries.
• Administers company policies in a fair and equitable manner.
• Coordinate with Corporate Compliance to develop, implement, and administrate all aspects of Bank's Compliance Management Program.
• Oversee day-to-day operational compliance activities.
• Perform duties as Bank Secrecy Act Coordinator.
• Responsible for staff training related to new hires as well as ongoing compliance related training.
• Assist with supervising the maintenance of assigned branch.
• Complete required training.
• Performs other responsibilities and special projects as assigned.

Benefits

• Employee Stock Ownership Plan & 401k Plan with Employer Match
• Healthcare (Medical, Dental, Vision, Telehealth, Life insurance)
• 12-week Paid Medical Leave
• Paid Parental Leave: 21-weeks Primary Care Parent, 14-weeks Secondary Care Parent
• $5,000 Family Care Reimbursement: Childcare, Elder Care, Student Loan Debt, Pet expenses, down payment assistance
• $1,000 Self Improvement Allowance
• PTO from 13 to 23 days depending on tenure. Cashout and Carryover options.
• 10 Days Sick Time
• 11 Paid Holidays
• 4 Days Volunteer Time
• 2 Days Self Allowance Time
• Tuition Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Credit Intermediation and Related Activities
• Education Level: Associate degree