Collector

Acumed • Addison, TX

253d

About The Position

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best.

Requirements

• High School Diploma.
• 2 years of college preferable.
• Minimum 3-5 years business to business collection experience (must include direct phone contact).
• Minimum 1-2 years basic accounting experience.
• Intermediate Computer skills in Excel.
• Excellent verbal and written communication skills.
• Interact well with other internal and external customers.
• Must be well organized and detail oriented.
• Ability to work independently with limited supervision.
• Solutions-oriented.
• Must be able to work flexible hours in order to meet deadlines.

Responsibilities

• Own a portfolio of customer accounts.
• Contact customers via ring central, phone and email to discuss account and payment status.
• Ensure compliance with payment plans.
• Document collection efforts in SAP in a standard format.
• Provide invoices and statements to customers.
• Respond to inquiries professionally and timely.
• Release orders based on proper review account status.
• Communicate aging and account status with Reps, management, and customers.
• Place accounts on hold when the credit limit has been exceeded or the customer is past due.
• Prioritize daily workload and focus on key accounts effectively.
• Evaluation, resolution, and reporting to management customer disputes and discrepancies affecting payments including pricing, sales tax, and other PO discrepancies.
• Provide updates on collection status and customer aging.
• Meet KPI goals.
• Support cash application by providing coding for proper alignment.
• Other projects and duties as assigned.

What This Job Offers

• Job Type: Full-time
• Industry: Miscellaneous Manufacturing
• Education Level: High school or GED