Cloud Ops - SRE

We are seeking a CloudOps SRE to join our team at OneTrust. As part of the SRE Team, you will play a critical role in managing our cloud application and infrastructure. Your responsibilities will include monitoring and maintaining the cloud application, building operational automation scripts, handling cloud application deployment, and supporting various technologies such as Linux, Azure SQL, Kubernetes, Kafka, and MongoDB. Additionally, you will be responsible for defining and meeting operational metrics, resolving incidents, automating software deployment, and mitigating risks.

• Support production customers by monitoring and maintaining the cloud application and cloud infrastructure hosting it
• Build scripts for operational automation and incident response
• Handle processes surrounding cloud application deployment for agile release
• Work with monitoring, tuning, maintenance, and support of Linux, Azure SQL, Kubernetes, Kafka, MongoDB, cloud infrastructure/services, etc.
• Define, measure, and meet key operational metrics including performance, incidents, capacity, and availability
• Run incident resolution within the environment, facilitating teamwork with other departments as required
• Build out lifecycle processes to mitigate risk and ensure platforms remain current
• Automate the deployment of new software to the cloud environment in coordination with DevOps engineers

• +2 years working with the Microsoft Azure platform (preferred) or another public cloud platform
• +1 years of experience in automation tools like Terraform, Linux scripting, Cloud Orchestration tools like Ansible or Chef, etc.
• Ability to write scripts in one major scripting language such as Bash, PowerShell &/or Python
• Good verbal and written interpersonal skills; with ability to clearly and effectively articulate ideas and direction of projects
• Ability to plan, schedule and monitor work activities to meet time and quality targets
• Highly organized and meticulous with excellent, process management skills; project and goal oriented
• Ability to lead multiple tasks with shifting priorities
• Understanding of Container and DevOps technologies
• Ability to function in a rapidly changing environment

Our employee rewards philosophy spans mental, physical, and emotional well-being because we want our people to succeed both in and out of the office. Some benefits differ depending on region, but here's what you can expect from our OneTeam & Total Rewards Program:

• Competitive Compensation: We offer top pay for top talent with competitive total packages including equity for all, performance bonuses, and retirement savings with match. We’re also committed to fair and equitable pay practices
• **Workstyle Flexibility: **At home or in the office, we trust you to get the job done. Our people have the option to work in the office, fully remote, or a hybrid based on their role. Go green with commuter program discounts and in-office perks.
• Career Development: You’re not just joining any company; you’re joining the category-defining software platform for trust. You can become an expert and earn industry certifications with training and exams paid for by us and access to our learning and development program and guest speaker series.
• **Employee Recognition: **We celebrate our accomplishments the best way we know how – together. Our people are invited to attend employee appreciation social events (including our awesome annual holiday party), participate in ticket giveaways for local city events based on your home office, location, and celebrate one another through our #CheersforPeers channel.
• Focus on Wellbeing: Take the vacation or volunteer we have unlimited PTO globally You’ll also have access to ClassPass memberships, generous company holidays and your birthday off, paid sick days, Employee Resource Groups (or, as we call them, Employee Trust Groups), and other ways to get connected or support company diversity, equity, and inclusion goals.
• **Heath Benefits: **No package is complete without great health benefits. This role may receive company-paid employee healthcare premiums, parental leave, and access to mental health benefits and employee assistance programs. Specific benefits differ by location, so please check with your recruiter to specify what this role will receive.