Clinic Administrative Assistant

Fresenius • Newark, NY

401d • $30,160 - $47,694

About The Position

The Secretary/Receptionist at Fresenius Kidney Care plays a vital role in providing administrative support within a clinical environment. This position involves performing general office duties, engaging with patients and their families, and ensuring smooth clinic operations to enhance patient care for those living with kidney disease.

Requirements

• High School Diploma or GED required.
• Minimum 6 months relevant experience without a degree.
• 1-2 years related experience preferred.
• Experience with Microsoft Word, Excel, and PowerPoint preferred.
• Good verbal communication skills.
• Pleasant telephone manner.

Nice To Haves

• Knowledge of office procedures.
• Proficient in Microsoft Office applications.
• Ability to adapt to supporting software applications.
• Professional attitude and appearance.
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Strong organizational skills.
• Multitasking and time-management skills with the ability to prioritize tasks.
• Customer service attitude.

Responsibilities

• Answering telephone calls and routing them to the appropriate person.
• Professionally greeting all patients and guests.
• Maintaining a professional environment at all times.
• Monitoring the reception and waiting areas.
• Distributing incoming mail.
• Obtaining necessary signatures for efficient processing of admissions data.
• Maintaining accurate records of hospitalization and patient travel.
• Preparing medical records for facsimile or mail related to various needs.
• Organizing travel for patients by providing requested medical records.
• Coordinating with transient patient paperwork and transfer placements.
• Confirming admissions paperwork is completed and sent to designated departments.
• Assisting with medical appointment referrals and scheduling.
• Assisting with transportation coordination and referrals.
• Ensuring data entry is completed for Crown Web related to ESRD.
• Setting up and maintaining filing systems and basic databases.
• Completing forms and reports as required by various offices and agencies.
• Preparing purchase orders using appropriate software applications.
• Assisting with accounts receivable and accounts payable functions as needed.
• Maintaining inventory of necessary office supplies.
• Assisting in auditing records for compliance with medical records standards.
• Collecting Patient Demographic Information and Continuous Quality Improvement Data.
• Assembling, filing, and maintaining patient medical records.
• Printing patient schedules and pulling patient charts daily.
• Arranging for package pickup and delivery.
• Assisting with month-end reporting requirements.
• Participating in collaboration sessions and staff meetings.
• Attending education and training sessions as appropriate.

Benefits

• Competitive hourly rate ranging from $14.50 to $22.93 based on qualifications and experience.

What This Job Offers

• Job Type: Full-time
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED