Inside Sales Associate (Italian Speaker)

Arrow Electronics Inc • Casablanca, MA

117d

About The Position

At Arrow Electronics, we are a global provider of technology solutions, helping customers shape the tangible future. With innovation at the core of everything we do, our collaborative and forward-thinking teams are transforming the way business gets done in today's digital world. Join us and be part of a company that is driving change across industries-from commercial to cloud and everywhere in between. As a Citrix Quoting Associate (Italian Speaking), you'll support a portfolio of key Italian-speaking customers by providing accurate and timely quotes, product availability, and exceptional service. You'll serve as the trusted point of contact for quoting Bill of Materials (BOM), aligning with internal stakeholders, and helping secure the best value solutions for our customers.

Requirements

• Fluency in Italian (spoken and written) is mandatory.
• Basic to intermediate knowledge of English is a strong plus.
• 1-2 years of experience in a sales support, quoting, or inside sales role (preferably in tech/distribution).
• Strong communication and interpersonal skills.
• Ability to work within established procedures and handle multiple tasks independently.
• Familiarity with quoting tools, ERP/CRM systems, and Microsoft Office Suite.
• Solid organizational skills and attention to detail.

Responsibilities

• Preparing accurate quotations and ensuring registered pricing is reflected accordingly.
• Managing your customer portfolio through proactive communication, order management, and account maintenance.
• Supporting the sales process in collaboration with Field Sales Representatives, supplier partners, engineers, and other Arrow teams.
• Providing after-sales service and resolving post-order queries, including shipping tracking, backlog, and troubleshooting.
• Identifying new sales opportunities and contributing to business growth through upselling, technical advice, and strategic engagement.
• Coordinating with internal resource teams to maintain high customer satisfaction and account performance.
• Participating in a structured compensation plan, where a portion of your earnings is tied to sales-related performance goals.

Benefits

• Full Permanent contract
• Social advantage: CNSS, CIMR, Health insurance
• Very good working atmosphere in a team of passionate collaborators
• Work culture where you can make an impact
• Working within an international organization, recognized worldwide in its sector.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Durable Goods
• Number of Employees: 5,001-10,000 employees