Channel Account Manager

NCR Voyix • Atlanta, GA

294d

About The Position

The Channel Business Development/Account Manager is responsible for achieving established revenue & order goals through the development and management of a network of assigned & target resellers/partners. The role will also consist of hunting for net new partners and/or customers through existing partners. Role will require a high level of channel management, relationship management, & problem resolution skills. Role will include how to get things done in complex matrix environments. Skillset to include working with Account Executives, Partner Leadership teams, Partner sales teams, Partner procurement, NCR Voyix product HW engineering, finance, ops or the many layers that exist within the business.

Requirements

• 10+ years of experience required.

Responsibilities

• Establishing and executing key accounts plans with named & net new Partner firms with a focus on Sales growth, promoting complete NCR retail solutions and further penetrating customer accounts.
• Provide sales support, help sell, advise and understand enterprise sales process.
• Effectively utilize internal and external NCR resources to support plan initiatives, resolve customer support issues and identify new market/product opportunities.
• Develop a thorough understanding of your assigned or target Reseller's business environment and create a strategic plan to focus on growing NCR's complete solution and services offering with that region.
• Develop, realize and maintain incremental revenue/orders by selling and advocating NCR products 'to', 'through', and 'with' Partners within specified territory and or assigned accounts.
• Establish relationship with key levels within a reseller or alliance organization to promote NCR's solution suite of products and services as an integral part of the resellers offering and annual plan.
• Market current programs and develop strategic plans with select partners to further penetrate current markets, identify new markets and promote the complete NCR solution portfolio.
• Act as key interface in defining customer needs and NCR's ability to meet those needs through solutions.
• Serve as the liaison between the customer and NCR regarding issues for new customer escalating any roadblocks to securing the business.
• Support Partner Sales opportunities by participating in key End User customer meetings.
• Identify, track (in SF) and facilitate closure of key opportunities.
• Develop strategic plan to address targeted vertical opportunities and grow NCR Voyix's complete product offering.
• Manage key relationships with NCR Voyix Sales Specialist & Product Managers to effectively facilitate the identification, management and closure of various sales opportunities.
• Execute and contribute to the development of channel sales programs.
• Act as conduit back to NCR of information relating to competition, industry changes, program needs or changes, product input and general business health.
• Effectively utilize resources such as Center of Expertise Staff and other internal support organizations to provide appropriate and timely support to our customers.
• Is proficient in products, services, policy and programs and can effectively communicate such to our channel partners and customers.
• Prudently manages expenses in accordance to stated guidelines and established budgets.
• Evaluates, dispenses and follows up with leads provided to Resellers.
• Performs other duties as assigned.

What This Job Offers

• Career Level: Senior
• Industry: Computer and Electronic Product Manufacturing