Center Administrator

Humana • Raleigh, NC

235d • $71,100 - $97,800 • Onsite

About The Position

Be a part of our caring community and help us put health first. CenterWell Senior Primary Care, a subsidiary of Humana Inc., is the new brand for a primary care medical group practice with centers open or opening in Florida, Georgia, Kansas, Louisiana, Missouri, Nevada, North Carolina, South Carolina and Texas. CenterWell Senior Primary Care has a strong emphasis on senior-focused primary care for members of Medicare Advantage health plans and is committed to providing personalized, high-quality primary care combined with an excellent patient experience. CenterWell Senior Primary Care has experience in both the treatment and management of most chronic and acute-care conditions. The practices also provide health education and value-added, well-being services at the centers and around their neighborhoods to help both patients and community members improve their health. At CenterWell Senior Primary Care, we want to help those in the communities we serve, including our associates, lead their best lives. We support our associates in being happier, healthier, and more productive in their professional and personal lives. We promote lifelong well-being by giving our associates fresh perspective, new insights, and exciting opportunities to grow their careers. Our culture is focused on teamwork and providing a positive and welcoming environment for all. The Manager, Clinic/Center Administration plans and directs the work of professional and support personnel who provide outpatient care to patients in a clinical setting. The Manager, Clinic/Center Administration works within specific guidelines and procedures; applies advanced technical knowledge to solve moderately complex problems; receives assignments in the form of objectives and determines approach, resources, schedules and goals. The Manager, Clinic/Center Administration helps develop and leads implementation for staffing plans, policies and procedures for the facility and works closely with clinicians to ensure optimal patient outcomes. Decisions are typically related to resources, approach, and tactical operations for projects and initiatives involving own departmental area. Requires cross departmental collaboration, and conducts briefings and area meetings; maintains frequent contact with other managers across the department.

Requirements

• Bachelor's Degree.
• 6 or more years of technical experience.
• 2 or more years of management experience.
• Direct leadership experience and demonstrated ability to lead, coach and mentor teams.
• Proven interpersonal skills with the ability to interface effectively with a wide range of people.
• Knowledge of and experience working with Provider Communities.
• Experience with Electronic Medical Record (EMRs) or Health Information Management (HIMs) systems.
• Knowledge of Excel, Word and Power Point Presentations in a business setting.
• A high level of engagement and emotional intelligence.
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences.

Nice To Haves

• Basic knowledge of Population Health Strategy.
• Medicare knowledge.
• Managed care experience.
• Value Based Care knowledge.
• Proven ability to function effectively in matrix management environment.
• Solid understanding of medical care delivery, managed care financial arrangements and reimbursement.
• Bachelor's degree, preferably in Business Administration, Healthcare Administration or related field.
• Experience managing a budget of $500,000+.

Responsibilities

• Plan and direct the work of professional and support personnel providing outpatient care.
• Develop and lead implementation for staffing plans, policies, and procedures.
• Collaborate with clinicians to ensure optimal patient outcomes.
• Conduct briefings and area meetings.
• Maintain frequent contact with other managers across the department.

Benefits

• Medical, dental and vision benefits.
• 401(k) retirement savings plan.
• Paid time off including company and personal holidays, volunteer time off, paid parental and caregiver leave.
• Short-term and long-term disability.
• Life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree