Business Development Officer

Glacier Bank • Layton, UT

267d

About The Position

First Community Bank of Utah is seeking a Business Development Officer to assist with acquiring, cultivating, and maintaining new and existing customer relationships. The Business Development officer will help branch leadership assess training and resource needs for all branch employees ensuring that branch personnel are up to date and proficient in all aspects of their job responsibilities, as well as providing expertise in attracting and retaining Treasury Management Customers (including merchant services, business credit cards, and online banking solutions). This will be accomplished by working with the Branch Managers to assess customer banking deposit and lending needs, and recommending appropriate solutions. The Business Administration Officer provides exceptional customer service by taking ownership of the customer experience and deepening the relationship resulting in a growth of quality accounts.

Requirements

• 5 to 10 years of Business Development or related experience, including time spent in preparatory positions.
• Bachelors Degree in a finance related field or fifteen years banking experience with a working knowledge of deposit and lending services.

Responsibilities

• Assist the SVP Business Development Officer with net deposit account growth and net deposit dollar growth through development of new commercial and consumer relationships.
• Assist the SVP Business Development Officer with loan growth through the developing new customer relationships and deepening current customer relationships.
• Monitors personal monthly sales efforts to ensure targets are achieved.
• Actively prospects for potential customer relationships.
• Solicits potential customers and maintains customer contact through face-to-face interaction, call activity and community involvement.
• Collaborates with other internal departments to identify sales opportunities and provide an outstanding customer experience.
• Maintains a complete understanding of the products and services offered by the bank to effectively promote to existing and potential customers.
• Trains and coaches branch managers on relationship building techniques and best practices.
• Collaborates with branch managers to develop a sales strategy and leads marketing efforts in defined territories.
• Serves as a client liaison to effectively onboard new customers and support ongoing efforts to deepen the relationship.
• Presents a professional demeanor when acting on behalf of FCB with customers, businesses, community, and civic organizations, as well as suppliers, and other financial institutions.
• Adheres to compliance regulations, attain a satisfactory or higher branch audit, and ensure that appropriate steps are taken to correct any unsatisfactory conditions.
• Communicates key operating issues affecting the branch with management.
• Fills in for branch manager or branch personnel as needed.
• Determines weaknesses or gaps in branch personnel knowledge of systems, processes and procedures.
• Develops and implements effective training for branch personnel as determined through effective training assessments in coordination with divisional trainer.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Health savings account option
• Employee Assistance Program (EAP)
• Health rewards program
• 401(k) retirement savings plan
• Discounts on banking products and services
• Paid sick time
• Paid holiday time
• Paid vacation time

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree