business analyst

Randstad • Woburn, MA

413d • $124,800 - $135,200

About The Position

Randstad is seeking an experienced Business Analyst (BA) with expertise in Salesforce to work with a bank in Woburn, Massachusetts. The role involves collaborating with both business and technical teams to document business requirements, ensure alignment, and deliver quality features. The ideal candidate will have strong communication skills and a proven track record in business analysis, particularly with Salesforce and nCino.

Requirements

• Minimum 5 years of experience in business analysis
• Bachelor's degree required
• Experience with Salesforce and nCino
• Excellent communication skills
• Ability to collaborate with business and technical leadership

Responsibilities

• Drive awareness of requirements across business units and identify substandard systems processes through evaluation of real-time data
• Serve as thought leader for technical business processes, developing systems prototypes that promote increased efficiency and productivity on multiple levels
• Create and implement precise management plans for every project, with attention to transparent communication at all levels
• Perform, evaluate, and communicate thorough quality assurance at every stage of systems development
• Determine and develop user requirements for systems in production, to ensure maximum usability
• Partner with stakeholders across business units (ex: Commercial Lending, Finance, Operations, Security and Compliance) to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams
• Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties
• Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
• Conduct daily systems analytics to maximize effectiveness and troubleshoot problems
• Develop meaningful and lasting relationships with partners for optimal collaboration

Benefits

• Health insurance
• Incentive and recognition program
• 401K contribution

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Administrative and Support Services
• Education Level: Bachelor's degree