Brand Store Development Specialist

The Specialist, FF Partner & Brand Store Development will support the development and execution of Faraday Future's retail network development strategy in North America. This role requires collaboration with partners and vendors to ensure that Faraday Future's company-owned flagships and partner retail locations are equipped with high-quality furniture, digital technologies, and hospitality services according to operating standards. The Specialist will work cross-functionally with internal and external partners to advocate for and ensure a seamless and premium online-to-offline retail experience, leveraging and integrating digital technologies and systems. The role requires the ability to travel domestically up to 20%. Basic qualifications include a Bachelor's degree or equivalent work experience, 3-5 years of experience in supporting or managing physical retail projects, and proven knowledge and passion for customer service, automotive, technology, retail development, sales, and/or aftersales fields.

• Support the development and execution of FF’s retail network development strategy in North America
• Contribute to the definition of operating standards for FF’s offline retail locations
• Collaborate with partners & vendors to support the network build-out plan at premium retail locations
• Ensure that Faraday Future’s company-owned flagships & partner retail locations are equipped with high-quality furniture, digital technologies, hospitality services, etc. according to operating standards
• Work cross-functionally with internal and external partners to advocate for and ensure a seamless and premium Online-to-offline retail experience
• Support the Sr. Manager, FF Partner & Brand Store Development with the development and presentation of FF Partner & Brand Store development strategies
• Adapt retail network strategies and offline retail formats according to unique local market and regulatory conditions
• Support with the development of revenue sharing structures and other partner benefits
• Manage teams to achieve organizational objectives
• Foster positive relations and collaborate to improve customer experience
• Track KPI’s for retail partners and vendors and support with the implementation of action plans to achieve desired targets
• Implement workflows and plans while managing timelines, communications, and any other issues that arise for retail project launches
• Execute complex projects from start to finish
• Maintain familiarity with AR & VR technologies used in retail applications
• Maintain a creative curiosity, collaborative ethic, hardworking enthusiasm, and driving personal vision
• Communicate effectively and work well in a team
• Multi-task and self-start
• Have a genuine fascination for the EV and technology fields and a commitment to global change
• Have a true sense of determination and a sense of humor.

• Bachelor's degree or equivalent work experience
• 3-5 years of experience in supporting or managing physical retail projects
• Proven knowledge and passion for customer service, automotive, technology, retail development, sales, and/or aftersales fields
• Strong familiarity with store design and development and construction means and methods
• Track record of cross-functional collaboration with internal departments, strategic partners/vendors and field teams to ensure successful go-to-market introductions
• Strong working knowledge of MS Excel & experience developing business cases / financial models
• Familiarity with US automotive retail environment and dealer franchise laws
• Proven track record of working successfully with external business partners
• Project management – ability to manage teams to achieve organizational objectives
• Partner/vendor relationship management skills
• Able to track KPI’s for retail partners and vendors and support with the implementation of action plans to achieve desired targets
• Partner relations – foster positive relations and collaborate to improve customer experience
• Working experience in customer facing retail operations with previous experience in EV operations/marketing within a vehicle manufacturer
• Working knowledge of retail processes, customer journeys, and CRM concepts
• Experience with sales, technology partnerships, store development, strategic planning, retail marketing, and/or project management.
• Knowledge of commercial real estate concepts; experience working with real estate partners
• Experience working with vendors, contractors, and other third-party stakeholders on executing retail projects
• Customer orientation – experience with retail sales environments providing premium customer experience, consistent with brand image
• Ability to support with the implementation of workflows and plans while managing timelines, communications, and any other issues that arise for retail project launches
• Proven track record of executing complex projects from start to finish
• Familiarity with AR & VR technologies used in retail applications
• Excellent communication skills and team-working tendencies
• A penchant for multi-tasking and self-starting
• A genuine fascination for the EV and technology fields and a commitment to global change
• A true sense of determination… and hopefully a sense of humor