Box Office Clerk

The Service Companies • Santa Clara, CA

325d • $21

About The Position

Now Hiring extraordinary individuals to work with one of our major clients, Cirque du Soleil in Santa Clara, CA! Cirque du Soleil is a major Quebec-based organization providing high-quality artistic entertainment. If you're seeking work opportunities in the food & beverage, hospitality, guest services and onsite operations for events, check out the opportunities and come join us.

Requirements

• Possess the ability to learn ticketing software and retain a high level of complex information
• Be comfortable working in a loud environment
• Be calm, motivated, polite and courteous
• Have a professional, clean appearance with a straight posture
• Be physically able to stand up for long hours and travel up-and-down stairs frequently
• Understand customer service and hospitality
• Work well with others
• Pay attention to the details
• Work fast and efficiently under pressure
• Have a welcoming and friendly attitude (smile and proper greetings)
• Know when to get the help of a supervisor
• Availability for the whole city duration
• Speak English Mandatory - other languages are an asset

Responsibilities

• Sell tickets at the window using a ticketing system
• Assist customers and answer all questions with confidence and efficiency
• Manage the will call and reprints
• Assist customers with purchase decisions
• Resolve customer conflicts with guidance from supervisor
• Maintain knowledge of products currently available to customers
• Understand and relate purchasing policies to customers
• Collect complete and accurate data from customers
• Follow proper cash handling procedures and reconcile daily transactions
• Ascertain and resolve customer concerns, requests, and/or complaints in a timely, courteous and informed manner
• Contribute to the environment of the box office in a way that is conducive to customer service, sales promotion, safety, and quality of work life
• Assist in the concessions to serve F&B products during intermission
• Keep the working environment clean and sweep after each selling period
• Perform other duties as required

Benefits

• Hourly pay of $21.00

What This Job Offers

• Industry: Administrative and Support Services