Associate Technical Product Manager - Reliability

This role is a unique opportunity to develop product skills and technical knowledge at a significant scale. The associate product manager will partner with platform engineering teams to build world-class products for internal users, focusing on infrastructure, data services, reliability, and developer productivity. The role requires clear communication, problem-solving abilities, and the ability to balance the needs of internal customers with those of the platform engineering teams. The successful candidate will have a good understanding of how developers work and be familiar with SRE principles.

• Partner with platform engineering teams to build world-class products for internal users
• Work with a broad range of technologies to find and deliver improvements with real mission impact
• Identify and unlock opportunities across infrastructure, data services, reliability, and developer productivity
• Collaborate with different functions across the organization to gather, understand, and translate user needs into reliable, scalable, performant, and efficient platform services
• Analyze and connect data to communicate critical insights
• Use analytical and customer insights to learn about problems and scope and measure the impact of potential changes
• Clearly articulate problems, define solutions with engineers, and follow through to completion without supervision
• Prioritize work and create a roadmap, considering trade-offs
• Coordinate operational challenges and balance the needs of internal customers with platform engineering teams
• Communicate clearly and effectively, build trust with the team, and gain buy-in for plans from the wider organization
• Understand how developers work and the challenges associated with DevOps and a cloud-native environment
• Familiarity with SRE principles
• Conduct end-to-end product development, including quantitative and qualitative research, as a Product Owner, Product Manager, Product Specialist, Project Manager, Scrum-master, or similar
• Have previous experience in software engineering or a similar role
• Work on evolving problems, from internal developer experience to technical infrastructure development
• Act autonomously and have the opportunity to make an impact

• Use analytical and customer insights to learn about problems and understand how to scope and measure the impact of potential changes.
• Able to clearly articulate a problem, work with engineers to define a solution and follow it through to completion without supervision.
• Expose and assess the various trade-offs when prioritizing work and creating a roadmap.
• Identify and coordinate operational challenges, balance the needs of internal customers with the needs of platform engineering teams.
• Communicate clearly and effectively, build trust with your team and get buy-in for your plans from the wider organization.
• Have a good understanding of how developers work and the diverse challenges associated with DevOps and a cloud-native environment.
• Familiar with SRE principles.
• Experience in end-to-end product development as a Product Owner, Product Manager, Product Specialist, Project Manager, Scrum-master or similar.
• Being comfortable with running your own quantitative and qualitative research.
• Previous experience in a software engineering or similar role.

• Flexible working options
• Paid annual holiday, sick days, parental leave, and other leave opportunities
• 6 weeks of paid sabbatical after 4 years at Wise on top of annual leave
• Starting salary of £55,000-£70,000 + RSU (Restricted Stock Units)
• Numerous great benefits in the London office
• Inclusive and diverse work environment
• Opportunities for personal and professional growth
• Access to experienced product managers, engineering leads, engineers, and analysts
• Opportunity to work on an evolving set of problems
• Autonomy in finding your own route to impact the mission