Associate Technical Consultant
AppDirect
·
Posted:
July 14, 2023
·
Remote
About the position
AppDirect is seeking an Associate Technical Consultant to join their Global Consulting team. In this role, you will be responsible for implementing Digital Transformation projects involving SaaS applications and providing technical consulting to customers. You will work closely with the Account team and handle technical and functional requests related to the AppDirect Marketplace. The ideal candidate should have excellent communication skills, be a team player, and be able to work in a fast-paced and agile development environment. Additionally, you will be involved in tasks such as scoping customizations, configuring the marketplace, and conducting training for customers.
Responsibilities
- Help find, scope and estimate customizations for the marketplace working alongside the Business Consultants and Solution Architects
- Provide Technical Consulting to customers using AppDirect APIs, Marketplace Features, and reports
- Assist with IDP/SSO configurations and onboarding 1st and 3rd party products to the marketplace for customers
- Perform technical tasks such as defining test plans, performing UAT validation, and preparing technical documentation for implementation projects
- Provide technical consulting with Migration of Users, Companies, and Entitlements and conduct training for various marketplace features
- Assist in delivering out-of-the-box and highly custom solutions to AppDirect's customers
- Configure the marketplace for customers and set up App Profiles (Non-AppDirect Network Catalog)
Requirements
- Minimum 2-4 years of experience working with the IT Consulting domain
- Ability to multitask and juggle multiple moving parts
- Excellent communication skills
- Team player
- Familiarity with AppDirect APIs, Marketplace Features, and reports
- Experience with IDP/SSO configurations and onboarding 1st and 3rd party products
- Knowledge of defining test plans, performing UAT validation, and preparing technical documentation
- Technical consulting experience with migration of users, companies, and entitlements
- Ability to conduct training for various features of the marketplace
- Experience configuring the marketplace and setting up App Profiles
Benefits
- Subscription commerce platform to sell any product, through any channel, on any device
- Values-driven culture that enables you to Be Seen, Be Yourself, and Do Your Best Work
- Opportunity to work on Digital Transformation projects involving SaaS applications
- Close collaboration with customer stakeholders and internal engineering team
- Technical consulting using AppDirect APIs, Marketplace Features, and reports
- Assistance with IDP/SSO configurations and onboarding 1st and 3rd party products
- Crucial technical tasks in each delivery, including test plans, UAT validation, and Technical documentation
- Migration of Users, Companies, and Entitlements and training for various marketplace features
- Delivery of out-of-the-box and highly custom solutions to customers
- Configuration of the marketplace and setup of App Profiles
- Opportunity to work in a diverse and inclusive environment
- Respect for individual uniqueness and encouragement of diversity
- Privacy policy and handling of personal data for job applicants