Associate, Consulting Clients - New York (2025 Start Dates)

Third Bridge Group Limited • New York, NY

266d • $70,000

About The Position

The Associate (Consulting Clients) role is a results-driven role focused on delivering outstanding service to clients by understanding their specific needs on each project and connecting them with industry experts. In this position, you will leverage your ability to identify, engage, and manage experts who provide valuable insights that drive informed decision-making for our clients. By thoroughly understanding the scope of each project, you will play a crucial role in ensuring that clients gain access to the right expertise, enabling them to achieve their objectives effectively. After completing our in-depth training at the New Joiner Academy, your key focus will be to deliver outstanding client service, establish and understand client needs and project requirements through effective communication and collaboration, problem solve client needs to anticipate likely requests, and establish strong client relations to be their trusted partner.

Requirements

• Proactive mindset and comfortable with phone outreach
• Eager to develop skills in relationship-building, project management, and professional communication

Nice To Haves

• Experience in client management or consulting
• Strong verbal and written communication skills
• Ability to think strategically and creatively

Responsibilities

• Deliver outstanding client service
• Establish and understand client needs and project requirements through effective communication and collaboration
• Problem solve client needs to anticipate likely requests, thinking creatively to recommend and schedule the right experts for each part of the project
• Establish strong client relations to be their trusted partner
• Identify and engage relevant experts from our network who are best suited to providing the insight the clients require on each project
• Find and recruit new experts into our network across various sectors to provide relevant insights for clients
• Proactively reach out to potential experts via phone and email, often through cold calls, to propose and engage them for specific projects
• Ensure a seamless, high-quality experience for clients and experts
• Schedule and monitor call feedback to ensure speedy and effective exchange of knowledge between experts and clients
• Prioritise and manage multiple client projects simultaneously, ensuring timely delivery of expert insights that meet client expectations
• Audit projects to identify areas of improvement for future projects

Benefits

• Competitive base salary of $70,000 with access to uncapped bonus scheme after 1 month
• Increase of $5,000 on base salary upon performance milestone achievement
• 15 vacation days and 2 personal days, increasing to 20 vacation days after 2 years of service
• 11 full company holidays and 4 half-day holidays
• 2 CSR volunteer days annually
• Comprehensive healthcare coverage through Cigna
• Life insurance and long-term disability coverage
• 401(k) plan with company match of up to 5% of base salary
• Flexible work options, including Work from Anywhere program and Summer Fridays
• Access to stocked kitchens and regular social gatherings
• Commitment to ESG initiatives such as CSR, D&I, environment and various employee resource groups (ERGs)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree