Associate Account Manager

The Associate Account Manager is a remote position that requires fluency in French. This role involves managing the French market for Amazon Music, including client relationship management, account strategy, and execution of client deliverables. The ideal candidate should be adaptable, proactive, and able to handle changing priorities. Strong communication skills in both French and English are essential. The successful candidate will be responsible for client service, account strategy, execution, reporting and analysis, and identifying new opportunities for publisher development. The Associate Account Manager should be able to work independently and demonstrate accountability, attention to detail, and the ability to solve problems. A minimum of 3-5 years of online marketing or affiliate marketing experience is required, along with knowledge of affiliate networks and advanced Excel capabilities.

• Serve as a regular point of contact for clients' strategic and account questions
• Lead weekly client calls and send account reporting
• Manage challenging client situations with guidance from senior colleagues
• Develop and nurture excellent client relationships
• Maintain high client satisfaction and retention rates
• Oversee successful client programs and develop effective strategies
• Execute effective affiliate recruitment, activation, and optimization strategies
• Provide clients with regular reporting and analyze data for opportunities and issues
• Develop strategic program plans and present data-driven insights and recommendations
• Find and act on relevant publisher development opportunities
• Execute day-to-day operations of multiple affiliate programs
• Form strong relationships with key client contacts
• Analyze client data and use it strategically in optimization, activation, and recruitment campaigns
• Maximize account efficiency and implement strategic plans
• Provide superior results for clients and unsurpassed customer service
• Possess mature judgment and problem-solving skills
• Have attention to detail and multitasking abilities
• Demonstrate superior written and verbal communication skills
• Display accountability and meet deadlines
• Collaborate with team members in a remote environment
• Have confidence, poise, and eloquence in client meetings and difficult situations
• Thrive in a fast-paced environment and bring order to chaos
• Prioritize competing objectives and manage time effectively
• Work independently with minimal supervision
• Fluent in French and English
• Knowledge of Affiliate Networks
• Advanced Excel capabilities
• Working knowledge of HTML (a plus)
• Previous experience managing and motivating direct reports (a plus)

• Fluent in French and English
• 3-5 years of online marketing, e-commerce, or affiliate marketing experience required
• Direct affiliate marketing experience (in-house, agency, network) required
• Knowledge of Affiliate Networks (Awin, Affilinet, CJ, Webgains, Linkshare, Impact Radius, Performance Horizon, etc.)
• Advanced Excel capabilities and comfortable with formatting, formulas, customizing reports, etc.
• Working knowledge of HTML, a plus
• Previous experience managing and motivating direct reports, a plus

• Remote work opportunity
• Travel required for internal meetings and conferences
• Fluent French language skills required
• Autonomously manage the French market for Amazon Music
• Start-up like environment within a larger international firm
• Handle changing priorities and work through ambiguity
• Proactive mindset
• Excellent client service and relationship management
• Account strategy development and execution
• Affiliate recruitment, activation, and optimization strategies
• Reporting and data analysis
• Identify and act on publisher development opportunities
• Strong relationships with key client contacts
• Account efficiency maximization
• Superior written and verbal communication skills
• Ability to solve problems independently
• Attention to detail and multitasking abilities
• Collaboration in a remote environment
• Confidence and poise in client meetings and difficult situations
• Fast-paced environment
• Time management skills
• 3-5 years of online marketing, e-commerce, or affiliate marketing experience required
• Direct affiliate marketing experience required
• Knowledge of Affiliate Networks
• Advanced Excel capabilities
• Working knowledge of HTML (a plus)
• Previous experience managing and motivating direct reports (a plus)
• French digital market knowledge (a plus)
• Ability to travel for conferences and team meetings
• 100% remote work
• Unlimited Paid Time Off
• Summer & Holiday company-wide shut-down weeks
• Volunteer and Birthday Time Off
• Focus Fridays (no internal meetings)
• Paid Parental Leave Benefits
• Wellness, Technology & Education Allowance
• Paid sabbatical leaves, donation matching, and more!!
• Commitment to diversity and inclusion