Assistant Store Manager - Middletown/Route 211

TD Bank • Middletown, NY

406d • $58,760 - $88,400

About The Position

The Assistant Store Manager at TD Bank is a leadership role responsible for managing daily service, sales, and operational objectives within a store. This position focuses on leading a team to enhance customer relationships through personalized service and advice, ensuring compliance with regulatory guidelines, and achieving performance goals. The role requires a strong understanding of financial products and services, as well as the ability to coach and develop team members to deliver exceptional customer experiences.

Requirements

• Undergraduate degree or equivalent experience.
• 2+ years of experience in customer service or sales.
• Supervisory or leadership experience preferred.
• Strong verbal and written communication skills.
• Sales and operational management skills.
• Ability to manage competing priorities.
• Proficient in Microsoft Office.
• Knowledge of banking products and services preferred.

Nice To Haves

• Previous consumer and residential lending experience preferred.
• Notary License (Preferred).
• Active registration status with NMLS upon hire.

Responsibilities

• Lead a team of colleagues to achieve individual and store objectives, enhancing customer experience.
• Provide day-to-day leadership and direction to ensure effective delivery of personalized service and advice.
• Oversee complex sales advice activities and ensure compliance with regulatory guidelines.
• Drive advice behaviors within the team through coaching and development.
• Deliver end-to-end advice to customers, helping them achieve their financial goals.
• Participate in community events to promote the TD brand and service community needs.
• Manage customer interactions to deepen relationships and provide financial advice.

Benefits

• Base salary and variable compensation/incentive awards.
• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off including Vacation PTO, Flex PTO, and Holiday PTO.
• Banking benefits and discounts.
• Career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees