Assistant Site Manager

ZipRecruiter • Hialeah, FL

404d

About The Position

The Assistant Site Manager (ASM) will support the Site Manager in overseeing the daily operations of a car wash location, focusing on staff management, customer service, and equipment maintenance to ensure high-quality service delivery.

Requirements

• High school diploma or equivalent; associate's degree or higher in Business Management or a related field is a plus.
• Proven leadership experience, with the ability to guide and motivate teams effectively.
• Strong leadership skills with the ability to motivate and manage a team effectively.
• Excellent customer service skills with a focus on creating a positive customer experience.
• Ability to work independently with minimal supervision, demonstrating high levels of integrity and responsibility.
• Basic understanding of car wash equipment and maintenance procedures.
• Strong organizational skills and attention to detail.
• Ability to handle multiple tasks and work effectively in a fast-paced environment.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Capable of standing for long periods and working outdoors in varying weather conditions, such as rain, snow, and sun.
• Basic computer proficiency and familiarity with point-of-sale (POS) systems.

Responsibilities

• Assist the Site Manager in overseeing daily operations, including car wash processes, staff scheduling, and inventory management.
• Ensure that all car wash equipment functions properly and perform routine checks and maintenance.
• Assist in recruiting, onboarding, and scheduling employees to meet operational needs.
• Ensure that all customers receive exceptional service and address any issues or complaints promptly and professionally.
• Assist in managing customer relations, including handling service inquiries and resolving disputes.
• Promote a customer-focused culture, ensuring staff adhere to service standards and best practices.
• Assist in managing daily operational reports, including sales, inventory, and equipment status.
• Identify opportunities for operational improvements and provide recommendations to the Site Manager.
• Participate in ongoing training and development to stay updated on industry best practices and innovations.

Benefits

• Flexible career with above-industry-average income
• Excellent potential for long-term growth

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees