Assistant Director of Student Academic Support

University at Albany • Albany, NY

350d • $56,000 - $60,000

About The Position

The Graduate School is seeking an Assistant Director of Student Academic Support. This role will oversee academic progress and provide student support, falling under the Academic Affairs division, which encompasses three key areas: records and registration, degree conferral and outcomes, and academic progress and student support. The Assistant Director of Student Academic Support will manage the dissertation and thesis process, the graduate progress reports in EAB, annual doctoral student review process through EAB, create the graduate school year-in-review publication, manage the Distinguished Dissertation and MFA Awards, and manage the reduced course load requests and curricular practical training approvals.

Requirements

• Excellent attention to detail, customer service, interpersonal, presentation, oral, and written communication skills.
• Familiarity with reviewing and analyzing data is key in this position.
• A bachelor's degree from a college or University accredited by the US Department of Education or internationally recognized accrediting organization.
• 1 to 3 years of experience in higher education or related field.
• Experience with university systems, structures, credentials, or student services.
• Proficiency with Microsoft Office and proven ability to learn and use new technology, including university systems.
• Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community.
• Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging relative to their role.

Nice To Haves

• A master's degree.
• 3 to 5 years of experience in higher education.
• Experience with student information systems, such as PeopleSoft, DARS, Degree Works, and Business Intelligence, or related software.
• Experience with graduate students.

Responsibilities

• Manage the dissertation and thesis process.
• Implement and manage the semesterly Progress Reports process through EAB.
• Responsible for the Graduate School Year-In-Review publication.
• Manage the review and process of reduced course load requests and curricular practical training (CPT) for currently enrolled graduate students across all programs.
• Responsible for the support and administrative process of the Distinguished Dissertation and MFA Awards.
• Implement and manage the doctoral student annual review process in EAB.
• Assist with the degree clearance process.
• Assist with the organization and promotion of the Three Minute Thesis competition.
• Other reasonable duties as assigned.

Benefits

• Professional Rank and Salary Grade: Senior Staff Assistant, SL-3, $56,000-$60,000.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: Bachelor's degree