Asset Protection & Safety Mgr

Lowe's Companies • Gastonia, NC

380d

About The Position

As an Asset Protection & Safety Manager at Lowe's, you will play a crucial role in ensuring a safe and secure environment for both customers and associates. Your responsibilities will include monitoring store operations, championing safety initiatives, and overseeing inventory levels to minimize loss. You will be expected to respond to incidents, coach associates, and maintain compliance with safety regulations. This position requires a commitment to delivering quality customer service while ensuring the store is clean, safe, and well-stocked.

Requirements

• Bachelor's Degree or higher OR High School Diploma or equivalent and 3 years of relevant work experience (e.g., retail or Asset Protection).
• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.

Nice To Haves

• Bachelor's Degree in Criminal Justice, Safety, Business, or related Asset Protection field.
• National certified training program (e.g., Wicklander-Zuwalski or Reed training).
• Professional accreditation (e.g., APQ, APC) or equivalent experience.
• 2 years of experience directly or indirectly supervising employees including coaching, mentoring, directing, training, performance management, and recognition.
• 2 years of experience as a Manager in a retail environment. 1 year of experience conducting quality reviews/audits.
• Demonstrated experience analyzing business documents (e.g., P&L, exception reports).
• Demonstrated experience conducting retail investigations (i.e., has conducted multiple retail investigations). Experience in using physical security systems (e.g., CCTV, EAS).

Responsibilities

• Help Store Operational Leadership team ensure associates are delivering friendly, professional, timely service to all customers who shop the store.
• Monitor receiving, shipping, and selling patterns for assigned store.
• Champion initiatives and establish processes and controls that improve safety/hazmat, shrink, and security outcomes.
• Oversee and coordinate programs and processes to minimize loss while maintaining a safe working and shopping environment.
• Monitor and solve for criminal activities, coach and train associates, and oversee inventory levels to help with shrink and shortages.
• Respond to violent altercations to keep customers and staff safe.
• Act as an expert on safety reports, guidelines, and regulations.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Industry: Building Material and Garden Equipment and Supplies Dealers
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees