Application Management

Finastra • Baden, PA

235d • Hybrid

About The Position

At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good. As part of our Application Management Team based in Baden, Switzerland, we are looking for a motivated and self-directed Technical Application Manager who is looking forward to working in a dynamic team and be part of a successful and multicultural organization.

Requirements

• Bachelor's degree - Economics/Finance or equivalent experience.
• More than 5 years of experience in finance-related project teams, preferably with banks or financial institutions.
• Dedicated, client-focused professional who can successfully plan and manage assigned projects.
• Ability to liaise directly with clients and manage projects individually.
• Ability to work with minimal supervision, independently.
• Proven ability to manage multiple projects simultaneously.
• Ability to build working relationships with colleagues and project members.
• Ability to meet deadlines and work effectively and independently.

Nice To Haves

• Experience in Financial services, banks, fintech, SWIFT, ISO 20022 standards.
• Working knowledge of Linux or equivalent and knowledge of scripting.
• Working knowledge of databases such as Oracle, Ingres and good in writing SQL queries for Oracle and/or Ingres.
• Working knowledge of FTP / SFTP/ WebSphere MQ integration.

Responsibilities

• The role is client-facing, with both existing and new clients, and requires a high level of technical expertise, problem management and investigative skills, as well as excellent communication skills.
• Responsible for the timely completion of multiple internal and external technical projects in accordance with specifications and budgeted scope.
• Efficiently and accurately execute deployment and configuration activities for continued customer satisfaction/retention.
• Enforce corporate project standards and methodologies to minimize risks.
• Regular reporting of project progress to the Head of Projects.
• Address issues and provide knowledge of integration between project and support teams.
• Problem solving of technical issues during the project.
• Record and resolve internal defects and product related issues with the product teams.
• Maintaining up-to-date documentation of procedures and system configuration.
• Reviewing existing customer onboarding procedures and improving them as necessary to ensure effective service delivery.
• Support product managers and sales teams when additional expertise is required.
• Identify and mitigate project risks; escalate and resolve issues that impact project success.

Benefits

• Enjoy unlimited vacation, based on your location and business priorities.
• Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.
• Access confidential one-on-one therapy through our Employee Assistance Program.
• Unlimited personalized coaching via our coaching app.
• Access to our Gather Groups for emotional and mental support.
• Medical, life & disability insurance, retirement plan, lifestyle and other benefits.
• Benefit from paid time off for volunteering and donation matching.
• Participate in multiple DE&I groups for open involvement.
• Access online learning and accredited courses through our Skills & Career Navigator tool.
• Be part of our global recognition program, Finastra Celebrates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Publishing Industries
• Education Level: Bachelor's degree