Aisles Online Shopper

Hy-Vee • Canton, OH

267d • $15 - $18

About The Position

The Aisles Online Shopper at Hy-Vee is responsible for selecting 'the best of the best' products for online shoppers and accurately selecting groceries ordered online by customers. This role emphasizes customer service, ensuring a friendly and efficient shopping experience. The position requires a commitment to the Hy-Vee mission and values, with a focus on professionalism and customer satisfaction.

Requirements

• High school diploma or equivalent preferred.
• Good verbal and written communication skills.
• Strong interpersonal skills; ability to relate to and interact with people in a friendly, professional manner.
• Ability to identify problems and develop solutions.
• Well organized, able to multi-task, and work in a fast-paced environment.
• Ability to work independently and complete daily workload with limited supervision.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions.
• Greets customers in a friendly manner and makes an effort to learn their names.
• Assists customers by escorting them to products, securing out-of-reach items, and loading/unloading heavy items.
• Answers telephone and emails promptly, providing friendly, helpful service.
• Accurately selects groceries ordered online by customers, ensuring the highest quality of produce, meat, and other fresh products.
• Selects, scans, and bags items from all temperature zones.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.
• Tenders customer orders through POS and charges the customer's credit card.
• Ensures products maintain proper temperature throughout the order process.
• Monitors incoming online orders for prompt fulfillment.
• Performs other job-related duties and special projects as required.

Benefits

• Competitive hourly wage ranging from $15.00 to $18.75 depending on experience.
• Comprehensive benefits package (details available on the Hy-Vee benefits page).

What This Job Offers

• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: High school or GED