ADM - General Manager

Atlantic Aviation • El Paso, TX

455d

About The Position

The General Manager at Atlantic Aviation is responsible for overseeing the operations of a Fixed Base Operation (FBO) facility, ensuring customer satisfaction, safety, and financial performance. This role requires strong leadership to manage a cross-functional team and compliance with regulatory standards while driving business growth and maintaining high service standards.

Requirements

• Previous aviation/FBO management experience is a must.
• Bachelor's degree in Business Administration or related field preferred.
• 5 - 8 years of specialized general aviation experience.
• Demonstrated financial, administrative, and management capabilities.
• Demonstrated track record of excellence.
• Robust problem-solving skills.
• Excellent interpersonal skills, both written and oral.
• Valid driver's license and meet company insurability requirements.
• Ability to pass a year background check.

Nice To Haves

• Airline industry or other aviation-related experience will be considered.
• Flexibility with schedule as the operation runs 24 hours a day.

Responsibilities

• Maximize customer satisfaction while ensuring the safe delivery of Atlantic Aviation's products and services.
• Lead and develop employees to perform to the highest of standards.
• Manage a cross-functional team that includes operations, customer service, sales, and local accounting.
• Motivate each department to outperform their respective targets and benchmarks.
• Ensure compliance with all rules, regulations, and policies as issued by local, state, and federal authorities.
• Oversee all business functions of the FBO including proper delivery of services, condition of physical plant, staffing, equipment, and maintenance.
• Maintain existing business and develop new business by monitoring margins, negotiating fuel and/or hangar agreements, and resolving customer issues.
• Serve as the direct liaison with the managing entity of the home airport.
• Responsible for the financial oversight of the facility, including budgeting and forecasting.
• Perform all other duties as required and assigned.

Benefits

• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Life insurance
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Support Activities for Transportation
• Education Level: Bachelor's degree
• Number of Employees: 51-100 employees