Account Manager

The Account Manager (AM) role at Files.com is a premier Inside Sales position focused on farming the client base. The role requires B2B software sales experience and involves selling remotely using a team approach. The company offers competitive pay and benefits, including a competitive base salary with uncapped commission and incentives. In addition, they provide paid, in-house training and comprehensive health, dental, and vision insurance coverage. The office atmosphere is described as awesome, with a spacious office in Scottsdale's Old Town, offering amenities such as free snacks, drinks, and craft coffee. Files.com is an established enterprise secure file transfer and automation SaaS company with a large customer base, and the Account Manager will be responsible for pursuing uplift opportunities, selling SaaS subscription packages, and conducting demos and sales presentations.

• Pursuing uplift opportunities from product/package expansion, migrations from acquired products to the Files.com platform, and price increases
• Selling SaaS subscription packages primarily on an annual contract
• Qualifying, discovering, progressing, closing, and forecasting upsell opportunities
• Conducting demos and sales presentations via Zoom

• B2B software sales experience is required
• Experience in account management or inside sales is preferred
• Ability to sell remotely using a team approach
• Strong communication and presentation skills
• Familiarity with SaaS subscription packages and annual contracts
• Ability to qualify, discover, progress, close, and forecast upsell opportunities
• Experience conducting demos and sales presentations
• Knowledge of product/package expansion, migrations, and price increases
• Strong negotiation and persuasion skills
• Ability to work in a fast-paced and target-driven environment
• Excellent organizational and time management skills
• Proficiency in using sales tools and CRM software
• Willingness to undergo in-house training
• Full Health/Dental/Vision Insurance coverage
• 401(k) with generous matching
• 11 Company Holidays per year
• 20 PTO/Vacation days

• Competitive Base + Variable: Uncapped commission with Incentives.
• Paid, In-House Training: We'll provide the solution training you'll need.
• Big Company Benefits: You'll get full Health/Dental/Vision Insurance coverage (plus 75% of Spouse/Family coverage too), 401(k) with generous matching, 11 Company Holidays per year, and 20 PTO/Vacation days.
• Awesome Office Atmosphere: Our Scottsdale office is located in the heart of Old Town Scottsdale. We have a gorgeous spacious office with huge windows, free snacks, drinks, and craft coffee. Our Old Town location gives you direct access to the most amazing lunch and happy hour spots.