Account Manager

As an Account Manager at Tropic, you will be responsible for retaining and growing existing client relationships. You will serve as the main decision-maker for your accounts and play a crucial role in new product releases. This is an opportunity to join a fast-growing company and be a founding member of the Account Management team. If you have experience in b2b SaaS sales or account management and a proven track record of high performance, this role offers a competitive salary range of $70,000 - $120,000 with additional benefits and incentives.

• Retain and grow existing book of business via renewal, upsell, and cross-sell
• Own the end-to-end commercial relationship with clients
• Develop, nurture, and leverage relationships with senior DMs
• Serve as the internal champion for our clients to resolve issues as they arise
• Serve as the external champion for our Customer Success & Commercial Executive teams to resolve issues as they arise
• Play a crucial role in building and improving our service org
• Help develop go-to-market strategies for all new product releases

• 3+ years experience working in b2b SaaS sales (closing) and/or account management
• Proven track record of high level performance relative to quota and peers
• Ability to retain and grow existing book of business via renewal, upsell, and cross-sell
• Ownership of the end-to-end commercial relationship with clients
• Development, nurturing, and leveraging of relationships with senior DMs
• Ability to serve as the internal champion for clients to resolve issues as they arise
• Ability to serve as the external champion for Customer Success & Commercial Executive teams to resolve issues as they arise
• Crucial role in building and improving the service org
• Help develop go-to-market strategies for all new product releases

• Remote first work environment
• Optional offices in NYC, Atlanta, and Denver
• Virtual & in-person meetups
• 401k plan with 4% company matching
• 12 weeks of paid parental leave for all parents
• Unlimited flexible vacation and holiday time off
• 100% covered employee medical, dental & vision plans
• Annual learning and development stipend
• Annual WFH stipend
• Online mental health therapy
• Commuter benefits, FSA, HSA
• Award-winning values and culture