Physician Secretary
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About The Position
We are looking for a full-time, self-motivated and organized individual to join our dedicated team of healthcare professionals where patient care comes first. The Physician Secretary will play a crucial role in ensuring an excellent patient experience from entry to departure. This position requires a professional and pleasant attitude, as the individual will be responsible for greeting patients, checking them in and out, and escorting them to the exam room if needed. Effective communication with patients, whether by phone or in person, is essential, as is the ability to screen and refer incoming calls and visitors to ensure accurate and timely communication. The role also involves maintaining proper attendance and punctuality to ensure the office operates efficiently and cost-effectively. In addition to patient interaction, the Physician Secretary will manage and maintain physician calendars, schedule patient appointments, and handle various administrative tasks. This includes confirming appointments, recording and transmitting phone messages, and ensuring that all patient paperwork is scanned into the system in a timely manner. The individual will also be responsible for surgical scheduling, which includes scheduling, re-scheduling, and canceling surgical patient appointments according to protocol and physician availability. The role requires a high degree of organization, attention to detail, and the ability to work under pressure while prioritizing tasks effectively. The ideal candidate will have a minimum of two years of experience supporting a physician's practice, with at least one year of surgical scheduling experience. Familiarity with electronic medical records (EMR) systems, particularly GE Centricity, is preferred. The Physician Secretary will be expected to maintain a positive and professional demeanor, demonstrating empathy and outstanding listening skills while working as part of a team to provide exceptional care to patients.
