Medical Coordinator 2nd Shift

Southwest Key Programs • Phoenix, AZ

440d

About The Position

The Medical Coordinator is responsible for assessing, facilitating, and monitoring all components of client medical services within a shelter setting. This role involves transcribing medical information, assisting with medical assessments, and ensuring compliance with relevant policies and procedures. The Medical Coordinator acts as a liaison between the medical department and contracted Primary Care Providers, while also responding to urgent medical needs and maintaining electronic health records.

Requirements

• High School Diploma or GED.
• Minimum of 1 year experience working with children or adolescents.
• 6 months to 1 year experience in a medical setting.
• Advanced typing and computer skills.
• Bilingual in Spanish and English.
• Ability to read and interpret medical reports and legal documents.
• Cleared tuberculosis test results and immunization documentation.
• Cleared background check and drug test results.
• Valid Driver's License.
• Willingness to work a flexible schedule and be on-call.

Nice To Haves

• Multilingual in Turkish, Arabic, Punjabi, Hindi, Bengali, Portuguese.
• Certification as a Medical Assistant, Nursing Assistant, Phlebotomist, or related field.
• Associate or Bachelor's degree.
• Cultural competence and sensitivity to diverse populations.
• Experience in community-based programs or direct experience with Unaccompanied Minors.

Responsibilities

• Assess and monitor client medical services.
• Transcribe medical information and assist with medical assessments.
• Support Lead and Assistant Lead Medical Coordinators and Regional RN.
• Develop reports and act as a liaison between SWK medical department and contracted PCPs.
• Ensure compliance with ORR, state licensing, and SWK policies.
• Maintain SWK's electronic health record and ORR's UAC portal.
• Respond to clients' medical complaints and urgent needs immediately.
• Consult with medical staff for guidance on medical needs.
• Ensure medications are correct according to provider's orders.
• Prepare youth for initial medical examinations and take vital signs.
• Assist medical providers with examination procedures.
• Dispense medication according to policy and procedure.
• Collect and submit required reports to supervisor.
• Assist with training new employees as directed.
• Maintain medical inventory by reconciling daily.
• Educate and counsel youth on medical topics as directed by PCP.
• Schedule and coordinate medical appointments and ensure transportation.

Benefits

• Flexible work schedule
• On-call opportunities
• Training and development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Social Assistance
• Education Level: High school or GED