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The IT Support Technician position at Value IT Consulting in Troy, MI, is a full-time role designed for an experienced individual passionate about technology and computers. This position is crucial for supporting small businesses throughout the metro area, and it requires a hands-on approach to IT support. The ideal candidate will not only have technical expertise but also the ability to communicate effectively with clients, as this role is primarily client-facing. The technician will be responsible for providing technical support for various IT-related issues, including troubleshooting computer hardware and software problems, managing server environments, and ensuring the smooth operation of networking hardware. The role demands proficiency in Windows operating systems, including server OS and domain controllers, as well as experience with computer networking and hardware. The technician will also be expected to install and configure peripherals such as printers and scanners on Windows-based systems. Additionally, the position requires the ability to terminate network cables and patch panels, which is essential for maintaining network integrity. A clean driving record is necessary, as the technician will utilize work vehicles to travel to client sites. The candidate must demonstrate strong communication skills, both written and oral, to effectively interact with clients and provide exceptional service. This is a full-time position with expected hours of 40 per week, and it is not a remote role.
