IT Support Specialist
The Chicago Lighthouse•Chicago, IL
471d
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About The Position
The Desktop Support Technician is responsible for providing technical support and customer service by managing trouble tickets, troubleshooting issues, and ensuring the smooth operation of IT desktop infrastructure. This role involves setting up and deploying PCs, laptops, and printers, as well as managing user accounts and resolving security issues. The technician is expected to maintain high standards of customer service and quality while working within a team environment.
