CommTech 4, Network Maintenance DOT - Layton, UT

Comcast • Layton, UT

427d

About The Position

The CommTech 4 position in Network Maintenance at Comcast involves performing routine troubleshooting, maintenance, and repair of network services. The role requires technical skills to resolve service failures related to video, voice, and data services, ensuring customer satisfaction and service availability. The technician will work both independently and as part of a team, often in varying weather conditions and during non-standard hours, including evenings and weekends.

Requirements

• Must have fifteen months of cable telecommunications or similar experience.
• Knowledge of cable television products and services.
• Basic knowledge of cable system operations and overview.
• Knowledge of PC hardware, software, and the Internet.
• Valid driver's license and satisfactory driving record.

Nice To Haves

• Experience with cable installation tools and hand tools.
• Familiarity with National Electrical Code (NEC) and Occupational Safety and Health Act (OSHA).
• Ability to work in inclement weather conditions.

Responsibilities

• Perform routine troubleshooting calls to restore customer services.
• Survey the plant to ensure service availability to potential customers.
• Conduct underground location of existing plant to prevent cable damage.
• Respond to and repair service interruptions during regular business hours and on-call duty.
• Perform CLI ride-out and track and repair leakage as necessary.
• Splice aerial/underground coaxial cable and equipment to restore cable plant to specifications.
• Inspect and repair power supplies as necessary.
• Maintain and stock vehicle and equipment for daily responsibilities.
• Complete associated paperwork with each job in a timely manner.
• Drive company vehicle safely and responsibly.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401k plan
• Paid time off
• Employee discounts
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Broadcasting and Content Providers
• Education Level: High school or GED
• Number of Employees: 10,001+ employees