Call Center Representative
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
Focus Services LLC is seeking motivated and dependable individuals to join our team as Call Center Representatives. This position offers an exciting opportunity to work in a dynamic environment that emphasizes personal growth and career advancement. As a Call Center Representative, you will be responsible for fielding inbound calls, answering customer inquiries, explaining product information, and providing clarity on customer accounts. We are looking to fill 45 positions, and we invite you to challenge yourself and discover your full potential with us. In this role, you will engage with customers in a professional manner, addressing their questions and resolving issues effectively. You will also be tasked with researching possible solutions to customer problems, upselling products, and retaining customers who may wish to cancel their services. Additionally, you will need to deescalate situations with angry customers, ensuring a positive experience for all. Focus Services prides itself on offering excellent advancement opportunities, competitive salaries, and a comprehensive benefits package. Our employees enjoy a supportive work environment that fosters teamwork and recognition. We believe in giving back to our employees and the communities we serve, and we are dedicated to providing assistance to our employees and their families.
