• 7+ years experience working in Beauty and 3+ years in a managerial role
• Experience working with Sephora is preferred
• Deep understanding of the retail market and current beauty trends
• Self-starter, solution-minded, highly organized, detail-oriented with exceptional organizational and follow-up skills
• Ability to efficiently manage and prioritize multiple projects 
• Strong attention to detail and follow-through is a must
• Must have ability to think strategically, conceptualize new ideas, initiate change and react to fast-paced environment
• Strong analytical skills with ability to coach team on sales reporting and plan achievement 
• Charismatic individual with strong negotiation and communication talents
• Ability to work in a fast-paced collaborative environment
• Ability to work a flexible schedule, including evenings, weekends and bank holidays is required

Sales

• Drive sales and achieve sales targets
• Manage a team of regional market leads and assume responsibility for sales efforts, merchandising, events, trainings, and customer service.  
• Hire and recruit regional field teams. Identify opportunities in the organization for field related roles. 
• Key point person with Glossier’s field support company to identify support stores and hours in stores
• Serve as the principal, ongoing Glossier representative for in-store retail teams nationally, serving as the conduit between Sephora retail and Glossier HQ, and providing excellent customer service to meet and/or exceed sales goals for all assigned doors and accounts.  
• Responsible for all in store sales efforts for wholesale, including merchandising, events, training, and customer service.  
• Provide proactive, forward-thinking ideas to support sales efforts and brand recognition expansion.
• Analyze business performance and respond to opportunities through education and operational adjustments.
• Serve as brand ambassador, embodying the Glossier values and entrepreneurial spirit.
• Consistently demonstrate a solid understanding of sales, product knowledge, events, operations, retail market and cosmetic industry to keep business moving forward by capturing consumer insights/sales trends/traffic patterns and using learnings to influence optimization of the field operation.
• Think creatively to ensure business growth month over month during launch year and beyond.
  In-Store Retail Experience
• Educate and train Glossier & Sephora teams on the entire assortment of Glossier product line, thereby increasing the Sephora Beauty Advisors’ ability to recommend Glossier products to customers and driving sales.
• Assess and analyze Sephora Beauty Advisors incorporation of skills and techniques taught and overall sales performance.
• Forge strong relationships with retail store management to support and identify opportunities that are consistent with Glossier’s strategic direction.
• Create and conduct training, plan and facilitate events, and create excitement and appreciation for the brand and products.
• Partner with retailers to develop and execute innovative in-store events and use learnings to maximize effectiveness of the market calendar long term.
  Customer Service
• Engage consumers in the brand and focus on direct selling efforts whenever possible.
  Operations
• Clearly communicate all relevant updates relating to placement, product assortment, inventory levels, resource needs, market opportunities, among other thing, to help the Glossier HQ team understand the opportunities and challenges in key markets, doors, and accounts.
• Support product development teams by sharing customer and retail feedback in real time.
• Review retail sales and goals, stock, animation, marketing, selling techniques on a weekly basis, making any necessary adjustments and addressing any issues and opportunities.
• Maintain responsibility for tracking and meeting T&E budgets for team.

As the National Field Sales & Education Manager, you will be a key Glossier leader, managing a team of Market Leads that support Sephora locations in key territories, building relationships, educating and training store teams and driving retail sales. You will be expected to independently develop account plans and strategies and make independent decisions in answering questions and explaining how products will benefit customers. You will also collaborate on building the wholesale strategy to ensure we are achieving the Company’s overall goals. You will report to the VP of Wholesale.