• Proven marketing leadership experience in a similar environment
• A strong and experienced leader who can mentor a team and create a high-performing and happy environment
• Excellent communication skills and an ability to manage internal and external stakeholders to establish strong client and agency relationships
• Superb project management skills, including an eye for detail, being process and deadline-driven with an ability to manage multiple projects
• A clear understanding of clients’ marketing needs and a solid track record of working directly with clients on their marketing and communication strategies
• Comfort in developing creative briefs, presentations, proposals, estimates, and project plans to ensure milestones and client objectives are achieved
• An enthusiastic attitude with a ‘can-do’ approach to tasks and briefs, no matter how big or small. You will need to be proactive and resourceful in your approach to all aspects of the role
• Enjoy a fast pace, constant change and feel comfortable in a ‘test and learn’ environment that’s always exploring the newest digital platforms and tools without fear

• Identify, nurture, and expand client relationships by engaging in meaningful dialogue, providing personalized insights, and establishing trust-based business relationships
• Use a data-driven approach to managing the pipeline, and evaluate opportunities for fit
• Develop project proposals, estimates, and plans that deliver maximum value to the agency and our clients
• Track and monitor overall account performance metrics to meet financial targets
• Develop and maintain the highest standards of client relations & engagement
• Develop long and short-term strategic plans for clients
• Model and mentor best practices for client communications
• Support Account Managers in issue escalation and risk management
• Foster cross-functional teams throughout the agency to ensure team health and happiness

This full-time role includes benefits, vacation, sick time, and growth opportunities. We offer a competitive salary and the opportunity to work with an outstanding team and roster of clients.
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BSTRO is looking for an Account Director ready to lead a motivated account team and an outstanding roster of clients to grow brands, increase sales and live up to our promise of delivering exceptional client experiences.

As Account Director, you provide exceptional client service and ensure that workflows are managed efficiently and effectively. Acting as an integral part of the leadership team, you must possess strong communication, interpersonal, and leadership skills to build strong relationships internally and externally. You must be able to act quickly and professionally to provide the best possible experience for our clients. By leading with a positive attitude and displaying superior knowledge of BSTRO services and processes, the Account Director can help ensure the success of our agency.