Community and Support Intern

No Longer Taking Applications

Job Description

Program Details

  • Start Date: June 3rd
  • End Date: Flexible depending on schedule
  • 30 hours per week
  • Fully Remote


  • Work with our support team to handle customer disputes and streamline a more efficient handling process
  • Write up support documentation for new product and feature releases
  • Answer support tickets while providing a strong customer experience and building relationships with our users
  • Collaborate with our engineering team to learn the troubleshooting process and gain technical experience


  • Current college undergraduate or recent graduate or equivalent
  • Must be at least 18 years old
  • Ability to work well independently and collaborate effectively in a small team
  • Excited about helping people land jobs they love
  • Excited to work with early stage startups
  • Working Knowledge of all G-Suite platforms (Google Docs, Google Sheets, Google Slides, etc.)
  • Must be authorized to work in the United States


  • Prior Customer Service Experience

Skills & Tools You Will Use And Learn

  • Stripe
  • Helpscout
  • Notion
  • Linear
  • Process Optimization and Project Management

What Great Looks Like

What We Offer

  • $20/ Per Hour
  • An opportunity to work on real and meaningful projects at a growing startup

About Teal & Our Hiring Practices

Who We Are

A small team of innovative, collaborative, and dedicated individuals passionate about helping people build meaningful careers.  Our backgrounds range from Architecture to Digital Design and from Human Resources to Software Engineering.  We are travelers, pet lovers, musicians, parents, scuba divers, podcasters, readers, gamers, croquet players, and puzzle masters.  We focus on aligning intentions, resulting in fewer miscommunications, fewer meetings, and better outcomes.  We adhere to a “what-by-when” mentality, which means the hours you keep are up to you, and we value your ability to set expectations and do your best to meet them.

Our Hiring Process

  • 30 Minute Call with our Director of Talent
  • 30 Minute Call with our Community and Support Specialist
  • 30 Minute call with our VP of Operations

Commitment to Equal Employment Opportunity: (Come as you are. Feel welcome. Feel safe.) We are committed to safeguarding our workplace from all forms of discrimination and harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, military status, or family status. This commitment extends to all aspects of the employment relationship, including recruiting, interviewing, selection, hiring, transfers, promotions, training, terminations, working conditions, compensation, and benefits.