Operations Manager Resume Example

Common Responsibilities Listed on Operations Manager Resumes:

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Operations Manager Resume Example:

An effective Operations Manager resume should emphasize achievements in inventory management, team productivity, and cross-functional collaboration. Highlighting improvements in key metrics such as cost reduction, order fulfillment speed, and customer satisfaction scores will showcase your ability to drive results. Additionally, showcasing your experience in managing budgets, implementing safety and quality control programs, and working with cross-functional teams to improve efficiency will demonstrate your well-rounded skill set as an Operations Manager.
Anthony Taylor
anthony@taylor.com
(126) 346-5831
linkedin.com/in/anthony-taylor
@anthony.taylor
Operations Manager
Highly accomplished Operations Manager with 4 years of experience leading teams to achieve exceptional results. Proven track record in reducing costs by 10%, improving productivity by 25%, and increasing customer satisfaction scores by 20%. Exceptional skills in inventory management, supply chain optimization, and safety programs, with a strong commitment to driving operational excellence and achieving business objectives.
WORK EXPERIENCE
Operations Manager
03/2022 – Present
Supply Chain Solutions Inc.
  • Developed and implemented a new inventory management system, resulting in a 25% reduction in inventory costs and a 15% increase in order fulfillment speed.
  • Managed a team of 20 employees, improving overall productivity by 20% through effective coaching and performance management.
  • Collaborated with cross-functional teams to streamline the supply chain process, reducing lead times by 30% and improving on-time delivery rates by 25%.
Director of Operations.
03/2020 – 03/2022
Logistics Innovations Inc.
  • Managed a budget of $5M, reducing operational costs by 10% through effective financial planning and budget management.
  • Implemented a new customer service training program, resulting in a 20% increase in customer satisfaction scores and a 10% reduction in customer complaints.
  • Developed and implemented a new safety program, resulting in a 50% reduction in workplace accidents and injuries.
Operations Supervisor
03/2019 – 03/2020
Global Logistics Group Inc.
  • Developed and implemented a new quality control program, resulting in a 30% reduction in product defects and a 20% increase in customer satisfaction scores.
  • Managed a team of 15 employees, improving overall productivity by 25% through effective coaching and performance management.
  • Collaborated with cross-functional teams to implement a new ERP system, resulting in a 15% increase in efficiency and a 10% reduction in operational costs.
SKILLS & COMPETENCIES
  • Inventory management
  • Team management
  • Coaching and performance management
  • Cross-functional collaboration
  • Supply chain optimization
  • Budget management
  • Financial planning
  • Customer service training
  • Safety program development
  • Quality control
  • ERP system implementation
  • Process improvement
  • Time management
  • Strategic planning
  • Project management
  • Data analysis
  • Risk management
  • Vendor management
  • Change management
  • Lean Six Sigma
COURSES / CERTIFICATIONS
Certified Operations Manager (COM)
04/2023
Association for Operations Management (APICS)
Project Management Professional (PMP)
04/2022
Project Management Institute (PMI)
Certified Supply Chain Professional (CSCP)
04/2021
APICS
Education
Bachelor of Science in Operations Management
2016 - 2020
Portland State University
Portland, OR
Operations Management
Supply Chain Management

Top Skills & Keywords for Operations Manager Resumes:

Hard Skills

Soft Skills

Resume Action Verbs for Operations Managers:

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