Jobs in Park Ridge, IL

About The Position

Requirements

• 1 Year Experience with an EMR preferred.
• Excellent verbal and written communication skills with the ability to document legibly.
• Interpersonal skills necessary to interact effectively with patients, team members, and physicians and to maintain team-oriented relationships with senior management, managers and staff.
• Ability to work efficiently and seek guidance when unclear of assigned tasks.
• Able to exercise attention to details and display proper judgment related to assigned tasks.
• Ability to maintain high customer service standards.
• Proficient computer skills and the ability to learn and effectively utilize department specific software systems.
• Ability to effectively perform or learn technical skills to perform essential functions within allocated time frame.
• Ability to work a flexible schedule as part of a team.
• Ability and willingness to float between multiple Physician Office locations when needed.
• AHA Heartsaver CPR - American Heart Association (AHA) Required

Nice To Haves

• Medical assistant for three years in a medical office with prescription refill/prior authorization for medications experience preferred
• Licensed Practical Nurse (LPN) - Illinois Department of Financial and Professional Regulation (IDFPR) for one year in a medical office with prescription refill/prior authorization for medication experience Preferred

Responsibilities

• Refills routine prescription requests following designated prescription refill protocols from Inbasket messages in appropriate clinical pools.
• Practicing good phone etiquette and customer relations, collects and documents patient data and history as needed to safely refill medications.
• Reviews and updates patient records with current information relevant to medication refills.
• Confers with physicians on any incomplete refill requests and seeks clarification prior to completing refill requests.
• Obtain appropriate authorization from a patient’s insurance for medications when needed and completes in a timely fashion.
• Assists patients with appointment scheduling when required for medication refills per protocol.
• Remains alert to potential quality problems and actively participates in process improvement opportunities.
• Adheres to all Northwest Community Hospital standards, policies, and procedures.

Benefits

• Eligibility for our Annual Incentive Plan, which offers the potential to earn a certain percentage amount of your base salary based on organizational performance.
• Premium pay such as shift, on call, holiday and more based on an employee’s job
• Incentive pay for select positions
• Opportunity for annual increases based on performance
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program
• Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities