Jobs in Palo Alto, CA

About The Position

Requirements

• 0–2 years of HR or administrative experience
• Strong attention to detail and accuracy
• Customer service orientation
• Ability to handle confidential information appropriately
• Proficiency with Microsoft Office or Google Workspace

Nice To Haves

• Experience in healthcare or regulated environments
• Familiarity with HRIS or applicant tracking systems
• Bilingual skills

Responsibilities

• Provide front office support, such as welcome guests, providing a positive first impression of the company. Answer incoming calls, direct inquiries, and manage the main phone line for the Human Resources Department
• Monitor and review tickets assigned to the Human Resources Department to prevent missed calls or messages and ensure all requests are promptly logged for the team's attention.
• Respond to routine employee inquiries and direct employees to appropriate resources. Submit tickets as needed.
• Maintain employee files and digital records in accordance with retention requirements. Examples include: Support I-9 completion and E-Verify processing, Conduct Live Scan processes for new and existing employees, Affiliate employees with the Guardian Home Care Aide Registry; Dissociate applicants that don't convert to employees on Guardian Home Care Aide Registry, Complete employment verification requests for current employees, Create ID badges and distribute equipment to new employees, Assist with compliance audits and follow up related to employee records.
• Schedule interviews and coordinate candidate communication as requested.
• Prepare onboarding packets and assist with new hire orientation logistics.
• Assist with timekeeping corrections and basic troubleshooting.
• Perform HRIS data entry for new hires, terminations, and employee changes.
• Process mail, forms, and HR documentation.
• Provide administrative support for HR with team-building activities and company events, projects
• Maintain confidentiality of employee information.
• Perform other duties as assigned.