Workplace Experience Specialist

Motional - Pittsburgh, PA

Full-time - Entry Level

Pittsburgh, PA

Transportation Equipment Manufacturing

About the position

As the Workplace Experience Coordinator for Motional's Pittsburgh office, you will play a crucial role in ensuring the smooth and efficient daily operations of our Hazelwood office. In this onsite role, you will be responsible for fostering a welcoming and productive work environment, supporting facilities management, administrative tasks, financial operations, and coordinating facilities-related activities. Your efforts will help create an optimal space for employees to collaborate, innovate, and drive the future of autonomous mobility. The position requires hands-on troubleshooting of facilities issues, such as fixing, hanging, and maintaining office equipment, administration support, and financial management, while also managing vendors and ensuring safety and compliance. This is a full-time, salaried nonexempt position, and is 100% onsite located at Motional's Pittsburgh office in the Hazelwood area.

Responsibilities

• Serve as the primary contact for employees needing workplace support, including requests for maintenance or repairs.
• Manage office supplies, ordering food, and cleaning supplies, including inventory, ordering, and restocking.
• Organize internal meetings, events, and team-building activities to foster a positive and productive environment.
• Handle communications, including emails, phone calls, and employee inquiries, directing them to the appropriate resources.
• Assist in tracking the budget for office supplies, repairs, maintenance, and services.
• Process vendor invoices, payments, and expense reports in collaboration with the finance team.
• Prepare monthly reports on workplace costs and expenditures for management review.
• Manage vendor relationships, including negotiating contracts and ensuring service agreements are met.
• Troubleshoot and resolve basic facility issues, including HVAC, plumbing, lighting, and electrical systems, and escalate when necessary.
• Perform hands-on tasks such as hanging whiteboards, assembling furniture, and fixing office equipment.
• Ensure common areas, such as kitchens and lounges, are clean, functional, and stocked with necessary supplies.
• Coordinate with the facilities team and contractors for larger repairs, building maintenance, and technical support.
• Assist in office moves, including planning, seating arrangements, and coordinating with vendors.
• Ensure compliance with health and safety standards, performing safety checks and helping implement emergency procedures.
• Maintain a welcoming office environment by addressing employee concerns and improving the overall workplace experience.
• Collect feedback from employees to enhance the comfort, functionality, and engagement of the workspace.
• Prepare workstations for new hires, ensuring that equipment and supplies are ready for onboarding.
• Manage relationships with vendors for cleaning, maintenance, catering, and other workplace services.
• Oversee the scheduling of routine maintenance and repairs, ensuring minimal disruption to business operations.
• Diagnose and resolve minor facility issues, including patching walls, replacing light bulbs, fixing furniture, and troubleshooting electrical or plumbing concerns.
• Hang and mount equipment such as whiteboards, TVs, and artwork, ensuring proper installation and safety.
• Conduct routine inspections of the office to identify any maintenance needs and proactively address them.
• Work closely with the facilities team on larger repair projects and assist as needed.

Requirements

• Bachelor's degree in Business Administration, Facilities Management, or a related field preferred. Will accept years of service and High School diploma.
• 2 years of experience in office management, facilities coordination, or administrative support.
• Hands-on experience with minor repairs, basic troubleshooting, and installation tasks.
• Strong organizational skills and the ability to multitask in a fast-paced environment.
• Proficient in Google Apps (Drive, Docs, Gmail, Calendar, Google+) and Advanced MS Word, Excel, Outlook, PowerPoint, and facility management tools.
• Familiarity with basic tools and facility maintenance procedures.
• Strong customer service orientation with an ability to resolve workplace issues efficiently.

Nice-to-haves

• Basic troubleshooting of mechanical and electrical issues.
• Ability to lift and move office equipment or furniture, up to 50 pounds.
• Comfortable working with hand and power tools and performing manual tasks such as hanging and assembling items.
• Excellent problem-solving skills and attention to detail.
• Ability to work both independently and collaboratively with the team.

Benefits

• Direct access to the industry and future of autonomous vehicles.
• Collaboration with all departments company wide.
• Engagement in a dynamic and exciting work environment.