Working Manager - Parking Operations

Propark Mobility • New York, NY

7d • $25 - $28 • Onsite

About The Position

This position is responsible for all aspects of the operation, including shuttle fleet management, self-parking, and valet services, as well as overseeing your location team. The ideal candidate will have previous parking industry experience, with a hospitality focus also being a top asset. Progressive management experience with front-line team oversight. Established experience with scheduling and payroll is a plus. Bachelor’s degree with a concentration in business is helpful but not required.

Requirements

• Motivated individual willing to take on new challenges, with management experience in the Parking, Customer Service, and/or Hospitality Industries.
• A “roll-up-the-sleeves and get-stuff-done” type of person who is organized, honest and thoughtful.
• Trustworthy, loyal and dependable.
• Self-sufficient, resourceful and decisive.
• Sees a challenge as an opportunity and is looking for a position with a chance for growth.
• Flexible schedule meaning that the position may require working weekends and holidays.
• Impeccable conversational and written communication skills.
• Exceptional way with people and achieves extraordinary results.
• Excellent computer skills, including Microsoft Office Products including Word, Excel, Power Point, and Outlook, and ADP

Nice To Haves

• Previous parking industry experience
• Hospitality focus
• Established experience with scheduling and payroll
• Bachelor’s degree with a concentration in business

Responsibilities

• Develop and train supervisors and line-level employees.
• Review and approve work schedules to ensure adequate coverage while minimizing expenses.
• Develop and maintain strong client relations and attend client meetings.
• Assist supervisors in handling customer complaints and day-to-day operational issues.
• Manage and submit employee, operations, and payroll reports.
• Oversee the customer service program to ensure customer satisfaction.
• Develop budgets and monitor financials to meet business goals.
• Review and evaluate audits to ensure integrity of revenue control.
• Ensure compliance with company policies and procedures, as well as those of our client.
• Respond to operational issues when needed (at times, after normal business hours).
• Maintain the highest professional and ethical standards for both our organization and our client.

Benefits

• Free Parking!
• Flexible scheduling
• Paid Holidays
• Wellness
• Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member.
• Paid vacation and an extra day-off on your birthday!! (FT Employees)
• Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k! (FT Employees)
• Seven (7) paid holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, Birthday (Floating Holiday)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree