Workforce Development Assistant Administrator

County of Wake, NC•Raleigh, NC

4d•$55,973 - $95,158•Onsite

About The Position

The Reentry Manager of Client Services will be a proven leader for reentry in Wake County. You will provide leadership and program management to the Wake Reentry Program. Through the Reentry Program, Capital Area Workforce Development staff provides case management, connections to basic services such as food, healthcare, and housing, as well as education/training and employment services to justice involved individuals. The Reentry Manager of Client Services will provide management to the case management, support services, and education components of this program including supervision. The position will also ensure that community, government, and faith-based partners, provided through program management, provide wrap-around support to justice involved individuals. This position includes four major aspects: Leading a diverse team that provides intake, case management, community referrals, support services, and education and training to justice involved individuals. Working with correctional facilities, housing providers, county departments, community partners and others to create a system of support and opportunities for returning citizens returning to the community. Monitoring performance, maintaining records, managing budgets, and providing regular reports internally and externally. Supports community engagement This position will provide coordination among other workforce related reentry programs including NC PROWD (Regional Federal Facility Program), and NCWorks Career Center, and others. The Reentry Manager of Client Services will support the Reentry Team members as they develop relationships with community partners and education & training providers to prepare individuals to be a thriving member of the community and secure family-sustaining employment. The Reentry Manager of Client Services will be part of a reentry management team that will lead reentry services for CAWD. You will also be responsible for providing reports, documentation, and communication to CAWD, Wake County, and other funders. The Reentry Manager will respond to all requests for additional information and periodic visits. The Manager will be supported by the CAWD management and accountants to complete reports and respond to requests.

Requirements

Bachelor’s degree in Public Administration, Business Administration, Human Resources Administration or related field
Four years of experience in public administration or workforce development
Equivalent education and experience are accepted
Please include ALL prior work experience on your application and resume.

Nice To Haves

At least 5 years of management experience with reentry and the justice system
Skilled in building community support and coordinating programs or initiatives
Proven track record of leading program teams to meet performance goals
Background in project coordination, project management, and/or grant management
Proficient in MS Office products
Capable of developing procedures for record-keeping, budget monitoring, and sustaining program features
Consistently maintains accurate records and meets deadlines
Demonstrates strong initiative and works effectively with minimal supervision
Strong interpersonal skills
Strong written and verbal communication skills

Responsibilities

Provide leadership and program management to the Wake Reentry Program.
Provide management to the case management, support services, and education components of this program including supervision.
Ensure that community, government, and faith-based partners provide wrap-around support to justice involved individuals.
Lead a diverse team that provides intake, case management, community referrals, support services, and education and training to justice involved individuals.
Work with correctional facilities, housing providers, county departments, community partners and others to create a system of support and opportunities for returning citizens returning to the community.
Monitor performance, maintain records, manage budgets, and provide regular reports internally and externally.
Support community engagement.
Provide coordination among other workforce related reentry programs.
Support Reentry Team members as they develop relationships with community partners and education & training providers.
Provide reports, documentation, and communication to CAWD, Wake County, and other funders.
Respond to all requests for additional information and periodic visits.