WORKFLOW ANALYST

MESSERLI KRAMER P.A.•Plymouth, MN

9d•Onsite

About The Position

Messerli Kramer, a trusted Twin Cities law firm since 1965, is looking a full-time, in-person, Workflow Analyst to join our team in Plymouth, MN. The Workflow Analyst plays an integral role in creating and maintaining workflow and creating work queues within Cogent. You will work closely with other Data Operations staff to learn all aspects cogent. You will also work closely with staff and attorneys to ensure our system workflow is aligned with firm procedures. Besides day-to-day operations, you will work on projects (large and small) to further the success and growth of the firm. This position has exposure to the entire legal processes and procedures throughout the lifecycle of a placement.

Requirements

High School Diploma/GED
Ability to multi-task multiple assignments simultaneously with differing levels of urgency
Excellent communication skills (verbal and written)
Problem solver with ability to think outside of the box to find creative solutions to new issues
Highly organized with keen attention to detail
Proficiency in Microsoft Office

Nice To Haves

Degree in related field
Experience in Legal industry a plus
Crystal Reports creation and design or basic SQL knowledge a plus

Responsibilities

Create and maintain workflow within the system of record
Create work queues for end users within the system of record.
Modify user rights and roles.
Attend meetings with subject matter experts to design and modify workflow processes
Crystal Report execution
Other duties as assigned